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Customer reviews

Rating 4.7 out of 5 stars with 2128 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,128 reviews
  • Rated 5 out of 5 stars

    Working awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so fun and useful the baby loves when alexa talks and it helps me with work and timers and everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item super helpful i love it and it wasn't expensive the guy from the store that help me was helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as loud as I thought it would be and glitches sometimes.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Jessie. Thank you for taking the time to leave a review on the Echo Pop. I am sorry to hear about the issues you are having with the device and have some recommendations to try and help. For volume concerns, the Echo Pop is designed as a compact smart speaker optimized for smaller spaces like bedrooms, dorm rooms, or offices. To maximize volume output, try these steps: ensure the device is placed on a hard, flat surface rather than soft materials that can muffle sound, position it away from walls or corners where sound may be absorbed, and verify your volume is set to maximum by saying "Alexa, volume 10" or using the volume buttons on the device. For the glitching issues, here are several troubleshooting steps: Check that your Echo Pop has a strong, stable internet connection (weak Wi-Fi can cause performance issues). Restart your device by unplugging it from power, waiting 30 seconds, then plugging it back in. Ensure you have the latest software updates by opening the Alexa app and checking for updates under Device Settings or by saying "Alexa, check for updates". Move the device closer to your Wi-Fi router if possible to improve connectivity. If these steps don't resolve the glitching or if you continue to experience performance issues, you can reset your Echo Pop to factory settings, which often clears up persistent problems. If you're still experiencing difficulties after trying these solutions, Amazon Customer Service is available 24/7 at 1-888-280-4331 to provide additional support. Thank you and have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the house, have one in every room. Put this one in the guest room and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Alexa, not my last.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shes really cool! Knows how to listen well and trustworthy when it comes to reminders. Ask her anything, you wont regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito bom ter Alexa em casa ela é super útil e nos ajuda em tudo, existem inúmeras funções

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doriellen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Mr granddaughter so she could listen to music in her room. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Pop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my newest Alexa product. Have unlimited Amazon Music for free, awesome Deal with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well! my grandma is loving it and uses it all the time for music and to call us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and enjoyable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of purchasing an echo, but I'm finding it very helpful with every day questions and enjoyable music on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used an Amazon Alexa before this one. I’m definitely going to buy one for every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this little gadget! So much that I bought a few others for the kiddos! There are so many useful functions with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a google home to me its way better they it i used it daily it give it updates you came change alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Pop. Not as many features as the Dot but it works pretty well in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garland

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an Amazon device. But this is the stuff. I got 2 and fell in love with this thing Great for music,making calls .etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a fun helper!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Echo Pop. Asking Alexa to turn the TV on and off and to find programs for us is fun. She is very responsive!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like shopping at BestBuy because they are trustworthy and the quality products are always there. Nice buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. My kids love to listen to music at bedtime and this makes it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality producy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and does function as a speacker and has Alexa capability. Speaker sounds good for t size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Addition to the Echo Line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Amazon Alexa item I find completely fulfills my need for a smart speaker and interactive device.

    I would recommend this to a friend
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