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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1269 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,286 reviews
  • Rated 2 out of 5 stars

    It was great. Until it wasn’t anymore

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was great. Alarm clock, radio, light switch command, weather updates, etc. Then rebooted my router and it’s been stuck in download for three days. Tried unplugging, tried factory reset from the app, it doesn’t recognize the echo. Luckily I have the Best Buy return plan on all purchases. I like the product but I’ve read others have the same issue.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Mrbodangleonyou,

      We are sorry you are not pleased with your Echo Show 5. You can continue troubleshooting with our team for your device if you wish. You can call Amazon customer service at at 1-888-280-4331! We are available 24/7 for assistance on the device. Do ensure your Wi-Fi credentials are correct via the Alexa app, your Alexa app software is up to date, and your Amazon account information is current.

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view and quality is great. Gives a great feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, for the price, it’s pretty good didn’t work how I thought!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MichaelG,

      We are sorry you are not enjoying your Echo Show 5! Make sure it is connected to wifi and set up via the Alexa app as the directions in the box say for the most optimal experience!

      If you need any further help, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very responsive and I love Alexa and this device puts a cherry on top it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Easy to set up recognizable voice. Love the screen with pictures showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upseller Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but too many built in advertisements and attempts to start subscriptions. It's constantly upselling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, adds more functionality to a normal echo. A touch of color I. The living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase of a second echo for personal home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. We really like the touch screen especially turning off alarms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with it… so handy and love that I can set it to be bilingual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I ever made.. I will be buying another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was compact. Make your life easier. This is the best alexa product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very convenient, they font go off on their own and it helps me control my lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandkids little friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but my grandkids LOVE it more they be asking Alexa some WEIRD questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much! So convenient and easy to set up!! Love the camera feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!!! This echo controls the entire house and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo pop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Ise frequently. Bass is improved from previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All i need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, So cool and v ery smart. Ehat more could u ask forr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Show 5 (2023)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well. Its super fast at reacting on screen! Highly Recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught it on sale and it’s all I needed! Works as advertised

    I would recommend this to a friend