Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,520 reviews
  • Rated 5 out of 5 stars

    Fireeee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and will be purchasing another 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement serves its purpose after older ones failed to update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement fire stick whereas the installation was fairly easy I still have not be able to watch my previous purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but need more details

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with the buying was ok. But there are some apps that the device doesn't run well, or doesn't run at all. So this is an inconvenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    World phone hut inc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really get the proper chance to use this yet but I’m sure I will soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Site Blocking decreases value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firestick works good but Amazon and google are blocking a lot of the free stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire stick 4k

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product and i recommended it for those who don't want to spend for a new tv this will give you all the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Use to play game pass and works great. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Firestick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not fully work. Will not synch to turn TV on and off.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Newlaptop. Thank you for taking the time to leave a review on the Fire TV Stick 4K. I am sorry to hear about the issue you are experiencing and would like to recommend some steps to try and help solve the issue:
      1. Go to settings on your Fire TV and then select Equipment control.
      2. Select Manage equipment and scroll down to TV and then select change TV. Follow the on-screen guide to set the Fire Stick to the manufacturer of the TV.
      If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 1-888-280-4331. Thank you again, have a great day! AmazonDevices

  • Rated 4 out of 5 stars

    Not that good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if its the fire stick or some of the streaming services, but still have some trouble viewing some shows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good unless you are using Disney Plus

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fire TV platform. The only downside is they still have not fixed the Dolby Atmos sound issue in Disney+ app if you go to watch anything that is in Dolby Atmos on Disney+ app you cannot hear the audio.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Phil! Thank you so much for providing feedback on your experience with your Fire Stick. We have communicated this feedback up internally and recommend that you contact Disney Plus regarding this because it is only happening with their software and no one else's. There are constant updates to our system to improve stability and customer experience as well as from 3rd party developers for their apps. You can also contact Amazon Customer Support at 888.280.4331 for further troubleshooting. Thank you again for your time and feedback and I hope you have a terrific day! AmazonDevices

  • Rated 4 out of 5 stars

    Firestick only for Amazon and fews app

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to stream ,but not compatibles with other app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon firestick and remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote did not work. Called Amazon with serial number information and they confirmed fire stick was a copy not authentic. Manager was nice enough to give me a refund for my time and trouble.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote sucks

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another fire stick. Hoping we stop getting the spinner with our streaming. Dislike the remote. Sucks. Got all those buttons at the bottom and now the mute is off to the side so find it hard in the dark to hit mute during the commercials. Still has all that Amazon bloat crap installed. Gotta jump thru the hopes to get Unknown sources enabled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fire stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay item ,but it tends to freeze at moments

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, NormaP. Thank you for taking the time to leave a review of the Fire TV Stick 4K. If you are experiencing the device freezing in a certain application, I recommend clearing the data and cache. To do this:
      - Go to Settings on your Fire TV Stick.
      - Select Applications.
      - In Manage Installed Applications, select the app that you are experiencing freezing with.
      - Select Clear Cache, and then Clear Data.
      If these steps do not help and you are still experiencing this issue, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. We appreciate your feedback and hope these steps are helpful. Have a great day! AmazonDevices

  • Rated 4 out of 5 stars

    Fǐre stick

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the newer fire stick ours quit working so we had to buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect UNLESS I used the extension adapter...which was not needed mechanically but was the only way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the remote I needed for my television. My tv already had a fire tv built in. I needed a replacement remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fire Stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply instilation not glitches to usb port on tv and power outlet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good if yiu sont have smart tv. With that you can play different app.

    I would recommend this to a friend
Sponsored