Customer Ratings & Reviews
- Model:
- B0CJM1GNFQ
- SKU:
- 12007043
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Horrible, For What I Used It For
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based on a specific purpose/app that I bought this Fire Stick for, so keep that in mind when reading this review. I have a TV with Roku built-in and I already have access to many of the apps this device is used for. I bought this on the recommendation of a tech from Dish TV, who told me I could use this to access their app instead of paying a monthly charge for a "Joey" on my 2nd TV. Nope. While the app appears to be very similar to the guide screen and functions on the "hopper," the actual implementation is horrible, to the point I would rather go do chores around the house rather than watch this, if those were my only 2 choices. There is so much lag between your input and how it responds that you can't tell if it did not get the command or just wan't carrying it out. Then, the multiple commands you input stack up and freeze it further. Finally, it fails and you have to re-boot. Was so bad, I returned the Fire Stick and ordered a "Joey" from Dish, realizing the $7/month extra was worth not dealing with this hot mess. One could argue maybe it was actually the Dish app that was defective, and not the Fire Stick. Fair point, but is there no beta testing? Amazon (or whoever makes this thing) have their reputation on the line and have a vested interest that all of the apps going through this thing should work. In my mind, if it's a defective app and not the Fire Stick, Amazon also shares culpability because they allow Dish to 1) use their device and 2) promote Fire Stick to access that app. Live and die together.
No, I would not recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has minimal short comings, but overall the device is appropriate for normal usage
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for the money we paid for the device. I would recommend to others
I would recommend this to a friend4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, i would recommend this to others.
I would recommend this to a friendGetting struct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting stuck when you streaming for long term, remote power button is not working
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi CakradharK,
We are sorry you are not enjoying the Fire TV Stick 4K. It sounds like this device may need a software update or new batteries if it is not working. You can check under settings or press the Alexa button at the top of your remote and ask.
If you have further questions, please call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New onw works fine, it is a replacement for prior one which quit functioning.
I would recommend this to a friendFirestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product, it has access to a lot of features and viewing options.
I would recommend this to a friendBad Firestick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Firestuck didn’t work after a few months. We bought another one and it wouldn’t work either. We returned it And got Roku.
No, I would not recommend this to a friendGreat !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the package early. It was wrapped professionally.
I would recommend this to a friendTrouble loading apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble setting it up with my apps. Wish that there was a support phone number where I could get help,
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BS09,
Thank you so much for taking the time to share your experience with the Fire TV Stick. I completely understand how frustrating it can be when you're trying to set up your new device and running into difficulties with the apps. It's especially disappointing when you can't find an easy way to get immediate help over the phone.
We really appreciate your feedback about wanting more accessible phone support. I'd love to help you resolve these app issues so you can start enjoying your Fire TV Stick. You can reach our customer service team at 1-888-280-4331 for personalized assistance 24/7
Thanks again for letting us know about your experience – it helps us improve our products and services for all customers.
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are working good and they were reasonable.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy and the space upgrades was needed also think it could be a bit more user friendly
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent works well, would like usb port to be in s angle
I would recommend this to a friendAmazon Fire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved wifi connectivity, and less buffering. Doesn't lock up like the older fire stick.
I would recommend this to a friendFire Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still exploring it in my spare time, but so far appears to be adequate for my needs.
I would recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firestick works great it only buffer a couple two time
I would recommend this to a friendIt works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended when I bought it for myself!!
No, I would not recommend this to a friendHome page doesnt stay on, will turn into black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the home page won't stay on, it will auto-turn off into a black screen if not used, I have called Amazon, and they aren't listening to what I asked for. I want that screen to stay on, not turn into a black screen when not used. it's not the same as Roku which always stays on the home page on TV.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SuvSmiley, thank you for taking time to provide feedback on the Fire TV Stick 4K. I can definitely understand your frustration with this. It sounds like the device is going into sleep mode due to inactivity. Currently, the Fire TV Stick doesn't support a native setting to turn off the sleep mode. This feature is in place to prevent potential "screen burn-in." If you'd like to provide additional feedback, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback, hope you have a great day!
Impatient survey request
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rating if for being rush requested for an opinion. if this one works as well as the others I have purchased, then it is OK. Dipsticks send me a survey request days after I had purchased and give NO time for it to be installed, used, tested. it was for a seldom used guest room TV.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's works well so far. I use it for traveling and it connects easily with the hotel wifi.
I would recommend this to a friend
