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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Kindle Paperwhite 8GB as being easy to use and having excellent battery life and a convenient backlight. Many appreciate its light weight and size, along with the waterproof feature. However, some customers mentioned occasional issues with page turning and found the advertisements distracting. A few also commented on the price point being a bit high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,169 reviews
  • Rated 2 out of 5 stars

    Ghost touch is an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in 5/31/2020, and soon there was a problem with ghost touches - Kindle doing all sorts of things all by itself. I would recommend purchasing this item on Amazon, which has a much better return policy compared to Bestbuy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful but slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's my specific piece or the product in general but i feel like the user interface is really slow. Especially in this day and age.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used as a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product because my the app on my phone crashed. It was okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not everything transfers to new device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed some of my apps are not supported on my new Kindle. Otherwise so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not function correctly and I had to exchange it through Amazon for a new one. The new one works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ereader….does what it needs to. Replaced an older kindle that had a battery fail.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what’s it’s meant for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a wide variety of books to choose from, just wish it wasn’t slow in touch response.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with instructions so you have to check with someone who already has one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected much more. I felt there was quite a lag. Again, expected much more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good ereader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ereader is light, but the touch screen is difficult to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a Kindle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure there are to many noticeable improvement over the models I have owned in the past.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the product as a gift and it ended up being returned. Text was not sharp, almost had a blurry quality to it, even after trying the suggested fixes. Seems like there are a lot of complaints about this same thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Same Old Same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very disappointed in this product. She noted that it is the exact same product that was produced quite a while ago. No updates, no real difference. Returned in lieu of her current "old school" kindle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love my kindle BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my kindle but the charger they sent me does not fit. It’s obviously for a different model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not care for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last seven days if you listen to audiobooks.maybe if you just read.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the theory but it needs to be a little easier to use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Page turning

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor excuse for a book. Uncomfortable to hold. Too small for comfort. Slides out of hand. Turns page when I don’t want. Underlining is cumbersome. Difficult to maneuver and navigate. I Hope this isn’t what the future is like!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average book reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The library menu is not as user friendly as my previous kindle or my old Nook reader.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like holding my book. I just like holding my book

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doubt it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a good device but since I have been unable to get tech help to be able to download books from my library, or to prevent it from freezing up, I am not sure. I tried calling Amazon and they hung up on me. I tried calling Best Buy but after waiting on hold for over twenty minutes twice, they too hung up on me. My son is supposed to visit this summer. Maybe he can help, otherwise it will be an expensive coaster

    No, I would not recommend this to a friend
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