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Customer Ratings & Reviews

Model:
A2341111
SKU:
6556971
Your price for this item is $37.99
Clearance
The comparable value price is $94.99

Customer reviews

Rating 2.3 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.6 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

29%would recommend to a friend

Customers are saying

Customers recognize the 717 GaNPrime 140W Charger's impressively small size, praising its portability and power. However, some customers have reported issues with the charger's reliability, experiencing instances where it stopped functioning after a short period. These concerns regarding performance outweigh the positive feedback on its compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Small size only worked 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is great for its size and did output 138 watts into my Ankler Pime 250w power bank. Unfortunately i wish i knew id pay over $100 for a paper weight. It stopped working waited 5 mins unplugged everything. Nothing. Then days still doesnt work. Many reviews of this unit failing mine was no diffrent.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Dead in less than 60 days.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in less than 60 days. Took it in too late. BestBuy didn't accept it back. Now a brick. Was for my MacBook Pro 16" M1 Pro Max. Doesn't work anymore. Tried it on my iPad. Tried it on my iPhone. it is dead.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Lasted only 5 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this purchase they did with the job very nicely when it worked. It lasted only five days and now it’s a brick. I have contacted customer service to see about warranty. I will let you guys know how I make out. I was very hopeful that this thing would work more than a week

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Worked for a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Anker to get a second replacement device. First device did work great for a few months. I would buy other Anker chargers and avoid this one.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Great while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought this was the best charger. However after 5 weeks (too late to return to Best Buy) it died. I contacted support provided all the details, then they wanted me to pay to send the charger back, wait for them to test and then maybe I'd get a refurbished charger.I'm very disappointed with the process. I recommended this to other people and hopefully it lasts longer for them.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Great while it lasted

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger replaced my bulky chargers and charged my MBP at full speed. Only used when i traveled or on work trips. Charger all of two months of intermittent use. Worked great and then all of a sudden it wouldnt get any power. I recomment looking at a different charger epsscially for the price.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Failed after 18 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product failed after 18 months. Anker will not honor the 24 month hassle-free warranty unless you buy it from Anker's website directly. I will return it to BestBuy and see if they can honor the warranty. Buy at your own risk, Worked great until it failed.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Short lifespan

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until it Stopped working after a couple of months use.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Size
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bummer

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working just after return period. Size of product is awesome but not worth it if it just dies out

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Defective product - poor reliability

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a week of very light usage. Good form factor but poor design

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stops working after a week.

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple of weeks. This is absolutely ridiculous and best buy needs to do something about this.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    No need for a charger for the bulky laptop charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and work remotely, this charger does the trick for everything way faster than I could expect. No need for multiple cubes, i just need the Anker. My samsung ultra dell latitude 9750 and swtch were all charged full in less then an hourMake sure you buy the right cable to match tge charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box. The charger was defective, it would go on and off evey five seconds or so. Maybe it is me , but several anker products i purhase have been defective.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 3 out of 5 stars

    Anker charger

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect, but it suddenly stopped working. Just reviewed some other customers' comments and seems that they had experienced the same issue. I reached on CS, let's see how it goes.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Useless power brick with no power.

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device immediately fails when its power source is unplugged. After that its a power brick with no power.... so its just litterally a brick. Don't buy this even if you plan on keeping it plugged in 24/7 as even a power outage would just immediately kill it.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Great when it worked

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in the day it worked, had to return because it stopped working

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Anker 717 Bad Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger needs to be recall, bought the Charger on March 30 2024 and it die on April 14 2024 one day past the return time. Did Anker quality when down hill, do I need to return all the chargers and cables that I just bought. This is not acceptable at all.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best chargers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. I know, its just a silly charger but seriously i love this powerful little charger. Can just barely keep my razer blade 16 with a 4090 charged if im not pushing it too hard otherwise the 100w limit on my laptop just isnt enough. Works fine with my phones and ipads. Connected through a usb c hub it also seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works great, when it works...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works great as long as you receive one thats not defective. charges my 140w 24000 anker power bank in 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best after market charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great compact, well made charger. I would suggest this charger to anyone! Best after market charger I have ever owned.

    I would recommend this to a friend