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Customer Ratings & Reviews

Your price for this item is $1,424.99
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Customer reviews

Rating 4.8 out of 5 stars with 928 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the 21.5" iMac's ease of use, performance, screen size, and value for the price. Many appreciate its sleek design and find it easy to set up. While some users wished for more memory and a more recent model year, the positive feedback on performance and ease of use outweighs these concerns. A few customers expressed dissatisfaction with the included mouse and keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 928 reviews
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is one of the best that I have owned. Apple does not disappoint with the build quality. The computer is very easy to use and it is also very fast. It is perfect for college students who use it for everyday tasks such as joining Zoom calls, writing papers, and navigating the internet. The best part of the device is the beautiful 4K resolution retina screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful complete system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive system. Yes, it is more expensive than a typical windows system, but it is a complete package as it comes with preinstalled applications for productivity, photo editing, a great keyboard and mouse. I am a long time Windows user who was reluctant to make the switch as my few previous interactions were brief and confusing. But Apple makes available through the Books ap an excellent quide that will have you up and running in no time. Beautiful graphics, more than adequate speed. This machine is a winner

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    I feel the need for speed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iMac is my recent purchase after 14 year old MacBook dying a slow death - its super fast, sleek, super big screen which I must get used to after using a laptop, luv it! Fits perfectly on my home office desk set up with not an inch to spare. Paid full non sale price, oh well, okay its worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who don’t know the year of this Mac , is a 2019 !! I till have to learned how to used something but is not difficult to learn , I just be googling the things I don’t know and watching the video the people be posting on YouTube, showing how to do things. So far I loved my Mac, I definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this computer. It’s really awesome and it works so well with my iPhone. I really wish it was touchscreen but it’s not !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and product, could not ask for more help from this location.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    3 stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything Applebis always 3 stars. Would have been better if it had windows operating system in it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iMac & the workers there are so helpful & they make things super easy ! I absolutely love my new desktop computer ! The key board & mouse are really nice ! I’m very happy customer ! Would def purchase from there again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer you can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer money can buy… I finally have my own after a divorce….Best Buy was so helpful

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. The big screen does wonders for me. Specially working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roux

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in Best Buy. Told salesman we wanted a new Apple desktop to replace our slow 12 year-old desktop. He went to storage area & came back with a box. Said all was included. We had no store model to view. It was easy to unbox. Beautiful color & speed. Had Geek Squad to set up & transfer data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on sale on Black Friday and saved over 400.00 for my new remote online business. Absolutely one of the best purchases I ever made! I love Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure of Geek Squads Abilities...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start I really like this iMac... Best Buy didn't have one in stock so they shipped it to me... After having it for about 3 weeks and getting used to the new machine, I noticed a black 'dot' or bad pixel about half an inch into the actual view area. It goes back to Best Buy tomorrow, Nov. 4 2020. I've read some not 'so good things' about Geek Squad so I'm a bit concerned about their abilities to fix this brand new iMac without prejudice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and excellent Computer. We love this computer My Son so happy with this Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal and quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont care what they say this Retina Is a lot better then my new 14 inch Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and it works great and it connects flawlessly to other apple devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    open box actually means used?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Made an online purchase for a deal on an iMac when paying it tells me there’s only one left and it’s “open box” but it’s “ certified “ so I think that means it’s pretty much new right! I was wrong, When it shows up it’s in a dirty beat up box and when I open it, it was visibly a used pre owned iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great design and easy work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iMac works quick and fast, is easy to use, and what I like most: it connects to all Apple products, which makes working across work stations so much easier. The sleep design is a bonus, because it takes up little space on my desk. For the work I have to do (currently video and audio editing), it is decent and can hold up a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Very Happy With It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid machine. I thought it would be hard to transition from windows pc, but it's great since the mouse can right click. Strong performance, runs two emulators at the same time. Gots a bunch of usbs and thunder ports on the back, picked up the hdmi adapter for dual display. Can't believe how nice the screen is, better than anything I've played on before. Haven't turned on my laptop in a month, might forget the password by the time I do. Speakers are loud (I assume there's more than one in there). This thing is legit. Does way more than my previous machine with 16GB ram

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Baby, I'm Amazed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Apple loyalist. Kinda. I've always found it difficult to give up my Windows computer attachment. I grew up and I started my career as a grant writer on a Windows platform. So, it always made sense to not abandon ship for Apple, although I had done so with every other electronic device in my life. August 2021: It was time for a new desktop. I was feeling gutsy with a renewed sense of sprit after all that I'd been through (together with the rest of the world) and felt like I should take a leap for what I've always wanted in spite of apprehension. So, I did it! I bought my FIRST EVER Apple iMac. I knew from the get that I didn't want the best that Apple had to offer. Let's remember, I'd be weening from a different OS--Baby steps. I spend quite some time comparing various iMacs Best Buy had to offer. I settle on this model for several reasons: the price, the reviews, and the specs. In that order. There were really only two contenders that I had to choose from before having to move up to something more expensive: This model, which is a core i5 and the core i3 model. They are the same in every other respect. The price was the same, but since this is a more expensive machine, the savings was higher ($500 vs. $300), so it wasn't a hard decision to make. However, the reviewers of the core i3 were also very happy with their purchase. 30 days later, I couldn't be happier with my purchase. I have to admit that the learning curve has been a little longer than I anticipated, but I'm actually enjoying the process of learning an operating system that I will be using forevermore. The way my phone, iPad, and iMac interact with each other is PHENOMENAL. What intelligent little pieces of heaven these devices are and their intuition is incredible. One of my favorite feature is the SIDECAR--being able to use my iPad as a second monitor is great. iMac come with so many little features--making it impossible to list everything. I hope this has helped anyone who might be apprehensive about trading in their Windows OS for an iMac. For me, it's the best decision I've made.

    I would recommend this to a friend