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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37776 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 37,774 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Aweasome wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first since its so small and i thought it would fall out of your ears easily when running on the treadmill at the gym. Plus all of the reviews out there saying it would fall off. Granted I did drop them on the first 3 days when I was taking it off but my hands were sweaty and so were the headphones, because of the coating, it is slippery when wet. Other than that, awesome battery life, connecting with my iPhone is a breeze and definitely attracts conversations from people who are interested in getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for both of my kids (age 15 and 21) and they love them! Connecting to the device is easy, the sound is great, and they hold a very long charge. It is great that you can charge the case they come in and then charge the ear pods on the road while you are out. Great not having any wires to get tangled up. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never find wireless ear phones that sounded half as good as my standard iPhone wired ones. (I took several highly rated sets back to Best Buy, and they never complained.) I was concerned because one of the wired ones wouldn't stay in my ear very well, so I bought the accessory kit to make sure. I haven't needed any of it. They stay in much better than the wired ones. I guess not having the wire dangling helps. They sound great to me. Very crisp and rounded sound to my ears. They are magic, just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods fit comfortably in my ears and I can keep them in for hours. The sound is fantastic compared to Apple's EarBuds. Easy to pair with my iPhone, Mac Mini, Macbook Pro and Apple TV. They stay charged for days without use. When they run low while using, simply putting them in the charging case for a few minutes (15) gives them a few more hours of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality - Lightweight No wires! Easy to charge. Very portable. Perfect storage case that also facilitates the charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Excellent ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods fit nicely, connect easily and produce very good sound. It is nice to be rid of the cord dangling and always in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Excellent Headphones - Especially for Phone Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I've ever used. I'm not sure how great they would be without an iPhone, but if you have an iPhone, and aren't looking for audiophile-level music quality, these are amazing. They are very easy to use, their connectivity is outstanding, the microphone quality is outstanding, and they sound pretty good for music. Not as good as super-high level headphones, but good enough. They do look pretty silly in your ears, but that's okay. Unless you are self-conscious about that kind of thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 4 out of 5 stars

    Incredibly intuitive earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple earbuds and these are the best imo. They sync simply with you apple devices, stay in your ears easily, come with a self-charging carrying case, have good sound, and are pretty comfortable. Two things I wish were a little better. 1) I wish they were a bit more comfortable. After a while my ears start to get sore, but they are better than most for me. Maybe I have sensitive ears. Lol 2) I wish the sound was a bit better. They have good sound, but nothing amazing. I guess you can only pack so much into a tiny pod. Overall, I love them and would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    EXCELLENT for Phone Calls, and Music too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been hanging on to my old Jawbone ERA headsets for a long time (now discontinued), as they were the best I could find for years... I read a lot of Apple AirPod reviews, and then I figured, let's give these a go. I'm a really tough-sell when it comes to electronics, but the short & sweet review: THESE ARE 5-STARS! I'm VERY picky when it comes to call quality, I'm on professional work calls frequently and I cannot use a headset unless it's REALY GOOD. Yup, I'm one of those guys. E.g. NO hiccups, NO disconnected calls, NO poor sound quality on either end, noise cancelling at least to a certain degree, etc. The AirPods have ALL of these bases covered. And since it's Apple, well... their customer service is excellent, so that's a huge reassurance for the long-term. I'm happy to report that these are AWESOME. I don't know why it took so many years for a company to get this right, but Apple did it! The phone call sound quality (and mic/sound for the caller on the other end) is High-Def too - it sounds like you're face-to-face, just like a FaceTime Audio call - you hear every breath. The Dual Mics are also great (one in each headset)- I had no idea when I purchased these, but I'm pleasantly surprised... So you can use just one headset, or both. You can even put the 2nd headset in your ear while you're on a call and it automatically syncs and everything's in stereo, and then pull either one out while on said phone call, and you're back to a standard one-headset arrangement. Same goes for music too. The headsets have sensors and thus only output sound (or use the mic) when they're in your ear - so you can switch back and forth seamlessly, and even charge one while you're using the other in the included charging case. On iOS devices you'll see the battery levels of each AirPod, and the charging case. I'd imagine there's a battery meter shown on Android devices as well, not sure if all three components would show levels though like on iOS. As for the music quality, these are right on par with my wireless Beats headset - EXCELLENT. Deep base, very crisp/bright highs, rich mids - a great music experience, honestly. However, I still prefer using my wireless Beats headset in the gym. I don't want to expose the AirPods to too much sweat. The Beats are designed for exercise / working out, and I can still take a quick call on them if need be while working out. These also stay in my ears really well - very comfortable. When you open the case - they automatically connect, and if you have multiple Apple devices that are unlocked at the same time within range, then you'll see an image pop up on all of them automatically... and you choose where you want them to connect. Lots of cool features. Like others have said, you will NOT be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Innovative product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Apple Air pods! The sound quality is amazing! They are really easy to pair and the battery lasts for a while and what’s great is the case serves as a charger. I highly recommend. The only thing I don’t particularly like is the price they are really expensive and they are really small and can get lost easily if you’re not careful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These headphones caught me by surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after the were recommended by a friend. A little pricey, but well worth it in my opinion. They fit pretty well in my ears. I haven't ran in them or anything, but I can pretty much keep them in indefinitely and they don't fall out. With the volume low or even no sound coming through I can still hear most people talking to me. So i don't really need to take them out unless they need a charge. Only issue i have really had is connection wise. Sometimes I have to tap them or else they dont seem to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! They sound good, sync with my phone effortlessly, and stay in my ears. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bad boys just work holds a charge for over 12 hours. Sound quality excellent and the durable power charging case is well made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    It’s the earbuds everyone wants for a good reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there’s a reason why you see almost everyone walking around with these things in their ears! Expensive? Yes! But since I got them I haven’t touched my ever so loved Bose headphones which mind you I do really still love but the fact that these apple air pods are small and charge practically at the speed of light and than have extra chargeability in the case was reason for me to get them in itself! The sound quality is great, they aren’t made to be noise canceling by any means but the fit and quality on them are pretty good that it does a good enough job for me that I’m not missing my noise canceling headphones too much. So as I mentioned I do feel they are pretty up there in price but that’s to be expected with Apple as it’s a quality item, but I do feel I’m getting the value and definitely my money’s worth! Also a nice feature I didn’t know they had until I was frantically searching for one of my pods, you can send a signal to 1 or both pods should you misplace them as long as you have it registered though find my phone, so like I said you get what you pay for with Apple no surprises there!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs effortlessly, sound is excellent, lasts all day! Use them for audio books, running , excersize , charging case is brilliant...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Honestly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie, I actually bought these with relatively low expectations; which I guess is a little irronic considering the price. But I’m an Apple Junkie so I went for it. I really just wanted truly wireless headphones and figured I’d go with a brand I know and keep it in the family. The sound quality is much better than I expected, no complaints there. They stay in my ears with no issue, I wear them at the gym every day I go, sometimes for 2+ hours at a time, sweating like crazy and have never had a problem keeping them in. The range is incredible, I’ve left my phone and walked to the furthest possible point in the gym (a good 100 ft or more, I’d guess) and not had any loss in connection or quality of sound. Battery last longer than I’ve ever needed it to and I always throw them in the case after so they’re good to go next time. I’ve only have to change the case 3 times since I bought them 2 and half months ago and they get used at least 5 days a week. My single complain is that I wish they had a higher max volume, but it’s probably better for my ears that they don’t. Hahaha. Completely satisfied customer right here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Love my Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, charge lasts longer than expected and the battery life display on the phone is a great bonus. I hesitated in purchasing these because I'm not a fan of the way they look when wearing but the quality outweighs the cosmetic appearance. Easy to set up and use. Stays in place even while running. Highly recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Amazing.....really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. These are really amazing. My only issue, which isn't a big one, is that they are not crazy loud. I use these while flying and at the airport, for running with my Apple Watch, using for my headphones on my laptop, iphone, and iPad, and I use them sometimes if I know I'm gonna be on a long phone conversation. Last, I left these in my gym shorts pocket outside of the charging case and I washed them in my high efficiency washing machine and THEY STILL WORKED PERFECTLY. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Just perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought a pair and tested it for two weeks and had intermittent connection problems with the left AirPod. After exchanging it, I’m happy to say this works even better than anticipated, and I even liked it when it was giving me issues. The ease of use is ridiculous, so easy I unintentionally paired it to my phone the first time. Aside from the first hiccup, these have been working flawlessly. Connection and range exceed my expectations. Fits well, but again, the EarPods had fit without issue so something each individual may want to test. Obviously pricey for wireless headphones, but it’s Apple, so what did you really expect? But their products are phenomenal and of high quality. If you’re an audiophile, don’t expect amazing, as I have dedicated over-the-ear headphones and it won’t compare in isolation and sound quality. Works seamlessly between devices if you use iCloud and when it comes to battery life they’ve been great. Haven’t had a chance to use them till they die as I’d occasionally plug in the charging case and when I’m not using them, they’re charging in the case, so don’t ever really see a scenario where they’ll die unless you’re away from a power source for days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Apple Airpods for running and walking the dog. I'm very satisfied with them. They stay in place and do not fall out at all. You just open up the case and they connect, so they are very easy to use. The sound is fantastic. And the charging case is extremely innovative. The only cons are that the price is a bit much and I wish there was a better way to increase and lower the volume outside of Siri.

    I would recommend this to a friend
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