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  • Alt View 11. Apple - iPhone 11 128GB.
  • Alt View 11. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.
  • Alt View 12. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.
  • Alt View 13. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.
  • Alt View 14. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.
  • Alt View 15. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.
  • Alt View 16. Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White.

Apple - Geek Squad Certified Refurbished iPhone 11 128GB - White (Unlocked)

Model:
GSRF MWKV2LL/A
SKU:
6569444
Your price for this item is $119.97
The comparable value price is $649.99

Customer reviews

Rating 2.7 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

44%would recommend to a friend

Customers are saying

Customers regard the condition of the Geek Squad Certified Refurbished iPhone 11 as excellent, with many noting that it looks new and is in very good condition. Positive comments highlight the phone's appearance and overall quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Condition

    Like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition. Like new. But it was just in a plastic bag. Last time we bought refurbished phone in the plastic box, it was nicer.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Purple

    I would recommend this to a friend

  • iPhone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery's life is too low. Also the screen and boy have many scratches.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 128GB - Green (Unlocked)

    No, I would not recommend this to a friend

  • Very disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was at 71%, the day I got it. I don't know how that passes as a refurbished product, the phone was actually warning me the battery was so bad. Also ear speaker was not working properly. Best buy should at least clean it, check the speaker and put a new battery in it if you are calling it refurbished. ALSO, put your SIM in it before you turn it on. Why they don't have a red paper in the box saying that I am not sure.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend

  • Missing included items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items missing from description in product page. Best buy stores dont help with online purchases. Phone was good but they wanted me to return it because i asked about the missing earpods and usb c adapter. Customer service terrible. Yadi the manager in Buford GA was very arrogant and walked away as i was grying to resolve issues with her as if nothing i said mattered. TERRIBLE

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered unlocked phone, recieved locked phone had to return but from what i saw product was nice.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    I would recommend this to a friend

  • Not unlocked as claimed. Just

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and in good condition but not unlocked as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Where is my adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived in adequate packaging (protected) It looks new! The box contents: iPhone, charging cable only. There was no adapter for the wall. When you spend hundreds... you should get a complete set; refurbished or otherwise. While I recommend the item, I also recommend Best Buy include adapters!

    I would recommend this to a friend

  • Falsely advertised! Horrible customer service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falsely advertised as unlocked. Can’t get customer service to return and unlocked the phone because they keep saying it’s beyond the return date when I have gifted it. Horrible customer service. Would not buy anything anymore and will close my account.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend

  • Disappointing!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, i know this is refurbished but the battery life has a max charge to only 70 percent, there are a few huge deep scratches in the screen and the memory doesn't seem correct.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend

  • Please don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is frozen all the time,its not even work properly

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend

  • Completely defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is unusable. The speakers don't work so when you call someone all they hear is static.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    No, I would not recommend this to a friend

  • Excellent refurbished for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished to avoid expensive long contract. Works great, excellent storage space. Works like new.

    I would recommend this to a friend

  • Review for the Smartphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smartphone is a reliable device that offers solid performance for its price range. The display is vibrant and sharp, making it ideal for streaming videos or browsing social media.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    I would recommend this to a friend

  • Seriously disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPhone 11 w/128GB memory and they sent an iPhone 11 w/64GB!

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Purple

    No, I would not recommend this to a friend

  • iPhone 11 refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap, messed up easily with my daughter and Best Buy did nothing to help :(

    No, I would not recommend this to a friend

  • Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, was easy to set up! Has lots of new gadgets and picture quality a step up!

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Like new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad certified refurbished is the best! Battery Health was at 97%. Phone is like new. Very satisfied customer.

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - Black

    I would recommend this to a friend

  • Unbelievable-short changed me….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an iPhone 11 128GB and they sent an iPhone 11 64GB

    This review is from Apple - Geek Squad Certified Refurbished iPhone 11 with 128GB Memory Cell Phone (Unlocked) - (PRODUCT)RED

    No, I would not recommend this to a friend
Page 1, Showing 1-18 of 18 reviews
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