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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $1,249.99

Customer reviews

Rating 3.9 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance and condition of the Geek Squad Certified Refurbished MacBook Air, with many describing it as looking and working like new. Positive feedback also highlights the ease of use and the attractive price point for the value received. However, some customers reported issues with battery life and discrepancies in the advertised storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 91 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price absolutely, no problems at first i was skeptical but am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!!! Everything is working really good. Charger is also really fast! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad, just kinda outdated and not really good if you want to edit photos/videos. But for general use it's good to go

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great savings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked perfect no flaws and is working great. Saved money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can enjoy this laptop's exceptional features at a discounted price with our exclusive student's discount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast, good battery life, good to go for refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    acer laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how it is easy to set up , good laptop for such a price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came as expected and delivered on time, purchased for my mom who needed a new laptop but not quite brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gift to Daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new ( Used) laptop. Really great price for a college student

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal and very satisfied!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better deal! The laptop was just as described and works great! Looked like a new unit except for some very, very minor scratches on the top side of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be in flawless condition, and is working beautifully so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a good purchase, fast and capable of word and everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refurbished computer that is accessing expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, especially if you're looking for a discount. So long as you don't mind some scuffs on the outside of the device, it's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mac love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my school homework would recommend love!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for any high school kid.The price was great.thank you best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waisted my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working less than a month after purchasing. Bought for my grandmother first year of college had to find another only had it 2 weeks I didn’t get the warranty big mistake did think it would last more than 2 weeks though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift was priceless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my daughter and she is extremely happy with it so for me that is all that matters. She said the battery life is good, the speed was good and the display is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and worth to buy. Much recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Ssd

    Rated 1 out of 5 stars

    Best Buy Sent Wrong Item & Won't Exchange

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the wrong laptop from Best Buy when purchasing this (I received one with 256GB SSD instead of 512GB SSD). The customer service line said I had to go to the store to do the exchange, the store said I had to call the customer service line. After spending more than an hour speaking to five different customer service reps after going to the store, the fifth agent told me I'd need to call back in 2-3 days to see if someone could help me exchange for the product I actually ordered. Truly unbelievable. I will never order from BestBuy.com again. Also, everyone please check that the specs on the laptop you received actually match what you ordered.

    No, I would not recommend this to a friend
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