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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $399.99

Customer reviews

Rating 4.9 out of 5 stars with 7839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are satisfied with the iPad Air 2 Wi-Fi 128GB's lightweight design, ease of use, and ample storage. Many appreciate the screen size and performance, while the camera quality and battery life also receive positive feedback. However, some customers find the price to be a drawback. The lack of a USB port is another frequently cited negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 7,839 reviews
  • Rated 3 out of 5 stars

    Freezes quite often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use Apple Store apps and the iPad freezes quite often... Nevertheless, it is light and the screen is excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to use the IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great step up from a laptop. Easy for travel and is a fine substitute without the weight of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    lighter, faster, looks better... vibrates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad: The sound from the internal speakers is just ok. I think my old iPad sounded a little better. It vibrates way more than the old one, and not just due to bass. It vibrates with voices too. The good: everything else... lighter, faster, looks better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I had to change it for another one, will freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at Best Buy but I had problems with my iPad Air 2, it went blank, it froze a lot...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love this!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPad! I upgraded from my iPad 2 and the screen is so much clearer. Also, the added memory is invaluable. Not too mention that this functions so much faster since the technology is more up to date with Apples most recent iOS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone. I am hoping she like it when she will use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I needed a new Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy sound went out on 2 Ipads . hoping this one will work properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing was great but the speaker was annoyingand felt uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine but the tablet vibrates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you activate the sound, it vibrates and it is uncomfortable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is factory defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor has a little dot that it is not supposed to be there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to replace my original iPad after many years of faithful service. Worked fine for 2 weeks. After that, it would lock up and crash the browser frequently. Geek squad offered to fix it, but I really would have preferred a replacement. We'll see if repairs worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting on it too come in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting in it too come in. But looking forward to it coming in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the rotation will lock. Need to reboot to unlock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this product it's not good without number

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the kids to use while watching nexflix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cancelled purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled purchase as received same product as gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use considering all the option available

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Ipad upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the ipad3 and this tablet far exceeded my expectations. It's faster, slimmer, and has a better camera than my previous one. Highly recommended to anyone who is in limbo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box item not as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Ipad Air 2 that was an Open-box in excellent condition. Fist the item did not arrive in an Air 2 box. It arrived in a Air box with printed labels to cover up the original serial number and product number on the box. It also was taped with ugly black geek squad tape all over the box. When I went to setup the Ipad I was asked for the owners unlock code. If the item was setup and locked I do not call that excellent condition. I had to look up how to reset the Ipad on Apple's web site and the setup took longer that it should have. I do not think I will order an open box item on Best buy's website again. Glad this was not a gift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage, Weight

    Rated 5 out of 5 stars

    First IPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first one and I really like it. This IPad Air 2 is light weight and Is very easy to use. I got it as a Christmas gift. It also is the one with 128 gigs.

    I would recommend this to a friend
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