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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-646 of 646 reviews
  • Rated 1 out of 5 stars

    Flimsy weak screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one day, screen bumps the case of my thin Microsoft Surface tablet and cracks! Within a few hours the phone had become unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a big fan of the phone. It feels way too bulky and its pretty unimpressive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone ever I love the new camera and others features. Plus the 5G is fast with att.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Was able to trade in old iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware doing curbside pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on my not so great experience with "order online pick up same day". My order status hasn't changed and I cant reach anyone at the store. Had I known the phone wouldn't be available I would've gone elsewhere. This is really frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No plug to charge phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $1100 for a phone and it doesn’t even come with a plug so you can charge it. Thanks for nickel and dime me.

    No, I would not recommend this to a friend
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