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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 612 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing super special here its the next iPhone incremental updates only reason for buying was because my wife's old iPhone died.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good “JOBS” Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good “JOBS” Apple. Still a work in progress but overall happy. IOS still needs work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest addition to the Iphone lineup. This is my 2nd 13 pro Max. Good overall phone and would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone wasn’t sure about it at first but after about a day all was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transfer issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but I’m having trouble with the transfer. Some things aren’t working right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone,good service. i really appreciate the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Promax 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great product Definitely would recommend this product to someone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. What are you expecting at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone who dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents. They love the phone and it’s easy for them to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this iPhone 13 Pro Max and cannot review it this early.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate….it was easy to get the phone approved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where’s my adater

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it receive USB to AC charging adapter 13 Mac pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are just wayyyyyy too expensive. I would rather trade mine in every year - but the cost is just too prohibitive. There should be apple points or some bonus for apple lovers to get discounts at certain points of the year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Concerned About Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe we may have been sold used phones at Best Buy without being informed of that. Have alarms going off on phone that I did not set, with alarm section showing NONE are set. Sold 2 power plugs at Best Buy that do not connect with phone . Phone has ring tone issues too. Will have to return to Best Buy this week to have them try to fix multiple issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful, it’s sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to draw again. And I started to use the mark up edit feature on my photos. My display is somewhat messed up because I pressed down on the screen a bit hard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Upgrade from Iphone 12 Pro Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Iphone 12 pro max. Noticeable difference are the display (120hz refresh), camera, and battery life. Everything else is practically unnoticeable. Display- 120hz v. 60hz is a noticeable difference. Everything is smoother such as scrolling, swiping, etc. Display is also brighter when viewing under the sun. Camera- macro photography is much better in this phone than iphone 12 pro max. The amount of light that it captures is also noticeable. Other than that, the photo quality itself didn't really change much from iphone 12. Battery life- battery lasts about 2 hours longer than iphone 12 pro max. its very noticeable. My display remains on for hours as im watching videos all day (news, etc) as im working. Multi tasking. After 4 hours of staying on, my battery remains above 80% compared to 60% on iphone 12 pro max. Other upgrades that are not noticeable much is the smaller notch. Didn't notice it much at all. The notch is a bit taller but narrower. The phone is also heavier a bit than iphone 12 pro max. and slightly thicker. But nothing that noticeable. Overall i am happy with upgrading still from last year's model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad pre order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered it over a week early to get it the day it comes out and it’s not ready in stores. I have friends who didn’t pre order and went to the store and got it. I expected better and to have it the day it was released like I was told and now it says I have to wait a couple of days. If that was the case I could’ve gotten it at my at&t store the first day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No different from iPhone 11 Not impressed with the phone Same as the other ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same phone. Higher price. Samsung camera quality better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and works good. Just what we wabted

    I would recommend this to a friend