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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,386 reviews
  • Rated 4 out of 5 stars

    great phone if you are looking for a up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple apple apple .. if your looking for the top of the line phones .. you will have one with the 5s .. for the chip inside to the all the new features inside .. touch id you can't get enuff of it .. from locking to unlocking your phone .. apple is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhones and was somewhat concerned about the 5s as many people complained about the calendar; however, I found that to be easy to adjust to the differences but not so much with text messages and closing apps! Fortunately, I had some great help from my grandson and an Apple staff so I can do it all now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gold Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is back with Gold iPhone. I upgraded from iPhone 4S to 5S. I love the color of the phone and nice features. No battery issues. iPhone rocks!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slow-motion camera is pretty cool. The fingerprint detection doesn't always work - you sometimes need to reposition your registered finger(s) multiple times or even use your passcode. This is my third iPhone and will likely be a lifelong user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very nice to use. Of course it is an apple product so no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best phones, hands down, I have absolutely no negative comments to make about it. It's not big and bulky unlike the copy cat models...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and love the interactive GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially the interactive GPS. I use it more for emailing and texting. Since I'm a previous iPhone user, the 5S is easy to maneuver and handle. My last phone was shattered upon dropping. Now I've learned to keep it inside an otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are the best technology out there and the new chip makes phone faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like it but there are some nice features. Since my old phone broke, I was glad to have one that works but it is not my favorite. I don't know how to do all the features even after having it for four months. Not overly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone. It is my 4th Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this phone again, and I would certainly purchase it through Best Buy. The service there was above and beyond what I expected. Even though it was Black Friday and they were packed, I still received personal service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for not tech savvy mom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom for her birthday. My mom isn't the most tech savvy but she gets how to use the iPhone which shows how simple the UI is for folks. She can easily text, email, and download apps that help her talk to our family in Egypt.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD for use but not for the prize Need to do your homework before to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My best upgrade from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded to 5S from 4S , LTE speed and camera quality is what i like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was what I needed and wanted and got several incentives with it. Only problem I had was that the att plan that we signed up for was not correctly explained and now we are paying a lot more then what we were told we would. Overall tho it was a great but with very personable sales reps. Just make sure you know what you are buying before you sign the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good upgrade iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement from my previous iPhone 4. Like the larger Screen size.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good processor with bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good processor with bad battery life as well as not s good call quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Had several iPhones before. Always satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a future college student I will use my i phone to have instant access to research in the palm of my hand. I have used the previous model in high school, I just love my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great security feature on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and new fingerprint scan! Great phone!! Love my iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Iphone, greatest phone in the world now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice phone. Its looks, build quality and elegance, processing speed, hardware-software combination and overall features are superb and best in the world at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and compatible with my other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the phone. It's easy to use and has a longer battery life than I hoped for. The transition from my old phone was simple and smooth. I am not the most technical person but I am very happy with this device.

    I would recommend this to a friend
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