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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,386 reviews
  • Rated 5 out of 5 stars

    great new I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything transferred over great. I loved my last I-Phone the on off button quit working so I had to get a new one Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from an iPhone 4S. Worth the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. I've been using iPhones since the 2nd generation and they always get better and better. This upgrade is perfect and I love the fingerprint scanner instead of always having to put in my passcode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again - fantastic hardware and software. Only problem is the rigid plans from AT&T. We only use 1-2GB data and we would have to pay more for a limited plan vice our unlimited data plan. Stupid at&t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this phone so I bought her this phone and she was happy and I was happy because a happy wife means a happy life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to make the finest cell phones hands down. There are so many great features and I tend to forget about the SIRI tools. Intuitive, no problem with a first time smart phone user doing well immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps surpassing my expectations. Can't wait to see what else they'll invent. By the way, best buy mobile (stand alone store) was the friendliest experience I've had. They are very knowledgable and pleasant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for emails and texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use phone great for emails texting surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pourage is just right...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of bigger phones. I had a 4s, and I've decided stopping at the 5 will be okay. Even though it's a little bit longer, I still had to think about it. After I used it for a time, it wasn't so bad!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same quality as I expect from an Iphone. Great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, i like the size and display. Easy to set up. I like the fingerprint recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone to handle, camera is great, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first i phone and smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning all the features but love it. it has already come in handy when i needed to record some sounds and when i need to make a video of something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and dependable. Only use the best craftsmanship on the market. Just perfect. My whole family uses iphone which makes it easy to share photos and save on texting etc. would undoubtfully recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. My wife liked it so much I had to get her one too. We were due for upgrades. She had iPhone 3GS I had 4s. I really like LTE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The finger print Sensor doesn't work all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iPhone since day one and I love it. Got the 5S and so far have been happy. After about 2 weeks I've noticed the finger print sensor doesn't want to work all the time. So I have to use my coded numbers to open it. I've even added another finger print for a back up. Still having trouble. Other than that, I like the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice color matching w white / gold. excellent camera resolution. finger printing option great w locking kids out, specially w in-app purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, easy to navigate, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good camera, lots of great apps available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, I wouldn't expect anything less than ideal from Apple. Although not much of a change from its predecessor, the new camera makes for a great change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is not much different from the iPhone 5, except for the finger print scanner, which is a good gimmick and makes getting into the phone faster, but there are not enough Apps (banks, stores, etc) that actually use it to make it anything more than a gimmick. Other than that it has all you would expect from an iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great phone - bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed with the short battery life.

    I would recommend this to a friend
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