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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,386 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from my iphone 4. Good choice at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone from the beginning, and I don't plan on changing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will love to buy apple products from best buy And will recomend this to friends and family too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone they just keep getting better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second version of the iPhone, I still think they are the best phones on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use, in line with earlier iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems transitioning to this iPhone. This is my fourth and there were minor issues before. This time it was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, but the data transfer performed only included my contacts and calendar. Everything else was lost; so it was very time consuming to setup everything else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    64 bit iOS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from iPhone 4S to 5S version; Very good upgrade, Best Buy made it very smooth transition and their mobile help desk is very good. I enjoyed the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iphone 4, so I knew I would be upgrading to the Iphone 4. I recently heard that the charger has some issues, so I will be watching for that. Otherwise, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone. It has more features than my old phone and I'll have plenty to learn with this before I get an iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in for a iPhone 4 but ended up getting a 5. The service was great, that is why I continue to purchase from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for almost a month. It does everything I need. I was easy to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iphone 4 and couldn't be happier. Big upgrade for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very happy with our replaced iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made good on their agreement with us. Although, we had to make several trips to Best Buy we are completely satisfied with our service contract and our iphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new iPhone reaffirms why Apple dominates all others. Elegance, powerful, A much desired and much-needed component for any functional human being in this day and age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for all my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s makes me feel secure. The code less biometric entry is fabulous. The functionality of this phone fits my needs. I would recommend the Apple 5s to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. worth the wait at best buy. faster than iphone4. battery life is OK. don't forget to close any open apps and turn the display off for better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd or 4th iPhone and I love it. Probably should have gotten additional memory as I'm using it more than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything better than previous iphone with the exception of volume controls. Just can not seem to adjust it where it is not yelling or either too soft to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect just as expected from the Iphone. I always wait for the second release to upgrade my phone and this one is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this is the number 1 phone for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone but it crashes on the web often. Also I wanna thank best buy for putting this phone on sale right after I bought it however they won't refund you the difference oh no it's just not "policy " . Phone is good though I just wish I wouldn't have bought it at best buy

    I would recommend this to a friend
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