Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,386 reviews
  • Rated 5 out of 5 stars

    Very easy to use and understand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it "good". Thumb print technology is great although it needs some tweaking. Doesn't always recognize my thumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android to iPhone. Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had switched to the iPhone a long time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new I-phone. I have not had any problems and the customer service I received at Best Buy was super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone. I'm an iphone supporter. Would definitely get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANOTHER GREAT PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE IPHONE DELIVERS. FITS MY NEEDS PERFECTLY WITHOUT BEING OVER COMPLICATED. :)l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for our daughter who can't stop raving about how FaceTime runs smoother than it did on her 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color i picked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 5s gold iPhone. It has a longer battery life. I would like see future iPhone to be a least wider in width.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has good sound, a good camera, but confusing to us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first i-phone. I am having dificulty learning to use it. I manily use this product for a phone. I am learning to use the other features. I feel this will be a good phone when I get to using it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my granddaughter's Christmas present. She is a heavy texter and lives to text. Perfect gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and ease of use with features.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic phone and camera use. Not as big of screen as competitors have out there. Battery life has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great camera, must get a bigger capacity to store more music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, however, could use a larger screen since my eyes are going south.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPhone 5S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5S even though it is over 2 years old it still works as good as when I got it new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to get new s6 for college kid gift but they were out of stock so chose this instead. Perfect choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be faster than my Galaxy was. First time using Apple product so will take some getting use to. If I like it the way others tell me I will then I've made a good choice, only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say about the iPhone that hasn’t been said already? Awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone. Stylish and looks Awesome. I will recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I expected more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really expecting more from this new phone... It was hard to set up and had to wait a long time to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone on promotion. It was an excellent price and the Best Buy customer service was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new iphone. Replaced my older iphone and did not expect a lot of change but this is great.

    I would recommend this to a friend
Sponsored