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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,386 reviews
  • Rated 4 out of 5 stars

    Not much of an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very similar to the iPhone 5. The sound quality needs to be improved. The Internet and maps work very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 5 is a great leap forward over my previous 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! This replaced my Iphone 4 which the home button wasn't working! I am an Apple iPhone user for life!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what I expect it to do and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally joined the 21st century with this phone. Easy to use and love that it hooks with all my other apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - iPhone 5s 16GB Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade for more GBs but am challenged by some of the features. It is getting easier the more I use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for Apple, the iPhone is easier to use and offers many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my son and he is very happy about it and what it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still waiting for flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3GS .,so nothing new to me! I had to change because the old phone was very slow and start dropping calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to a smart phone. I'm still learning about all the apps and functions but so far, it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is better than the 4s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery lasts much longer than my old 5s. Also the new cabel connection for charging is much easier to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its an iPhone....nothing more to say!! ;-)

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you love or new to iPhones this will not disappoint!! As always a great device...for making calls too! lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PHONE FOR A BEGINNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. THE PHONE HAS HELD UP TO THE EXPECTATION OF MY TEENAGE DAUGHTER- WHICH IS ALL THAT COUNTS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone . Good features . Not much different than other iPhones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone. Very easy to use. Wish the speaker was better and the screen size a little larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my daughter was very hapy to get the gold one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the girl was very helpful but in the process she messed up my phone still cant get it back to normal b

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same old story with another Apple product. There is a software glitch that will not allow you to delete voicemails. AT&T says it's a known problem and Apple is working to fix the problem. Calls still frequently drop. Overall not impressed. I should have purchased the Samsung Galaxy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this phone as a new year gift for my wife . Best buy had a good offer with $125 with ATT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swiping better than typing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a fan of raised keyboard 'til I got iPhone 5S. What a pleasure to swipe instead of type.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good and an improvement on my old 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone, but it was a big upgrade. Earned me some good brownie points at Christmas.

    No, I would not recommend this to a friend
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