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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,386 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    An upgrade from 4s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Iphone 5s. The speed is better than the 4s. I like the Gold because it is different from the rest (color wise). My first 5s had issues with shutting off so I went to Apple and was provided with a replacement phone (brand new). No issues with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and would buy again. Just don't change the lightening charger apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my iphone a lot. the software/hardware integration at apple is head and toes above any android product I have played with. Not much else to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17 yr olds dream

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides buying 1st at target on black Friday weekend and returned it for best buy savings of $100.00...the visa breech got me robbed thru that deal. Best Buy had the Gold model unlike target, BBBY order than went in the store to shop and waited for my order to be picked up. easy. After reading the geeksquad protection plan I laughed and verizon plan is good, but since Apple is the most secured for bad apps being downloaded and most of the reasons why the software fails in the phones I bought the life proof case help with the screen. Even screens are becoming less and less to repair. So thumbs down on the geek protection you only get 3 claims and your out in 2 yrs. Of course, the daughter enjoys her phone and her network of friends.....The Apple sounds are getting annoying but that how another apple user knows your coo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. this was the first time and i liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is my first Apple product and I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a sweet phone, very fast internet and easy to navigate. I wish I has purchased an iPhone a long time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my phone again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a 4s. Hated the new update. Thought about getting a samsung this time. I'm so glad I stayed with the Iphone. Best buy Matched Targets sale price. Gave me 200 dollars for my trade in. I walked out with a credit on my best buy card. They were way above any trade in value. Walmart was gonna give me 135. So I am and alway's be a loyal best buy shopper now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for texting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good iPhone 5s but high price. Nice apps and watching videos.I love having iPhone 5s like my iPod 5 :P im 13ys old.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good one thing that isn't so good is the battery life but other than that every thing is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh my Lord.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I've had just about every iPhone there is from the 3G to the 4s to the 5 and now the 5s and it by far exceeds the rest. It's been a little hard getting used to used to the touch I'd because I want to "slide to unlock" but I love the id it's so handy! AMAZING PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    upgraded from iphone 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    longer battery life then my iphone 4, easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone i had so far.... Works just like my ipad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi everyone!! The iPhone 5s is the best iPhone coming from an iPhone 4s or older!! I love it and it has a lot of cool features!! I got it for my birthday from my parents!! It is the best for everyone!! Touch id works great!! Love this phone Hope this is helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, all I ever needed in a phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an upgrade so I decided to go for the 5S after comparing with the S4 and S5 which it blew out of the water. When you handle this phone you can tell you have a quality phone and not some cheap plastic garbage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    good size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems from the beginning. Lose of calendar information when I sinc it to mac computer. Very short battery life. going to return phone. Will use ipod & separate cel phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 4s, and I think the 5s is pretty cool. The slo mo feature on the camera is a neat thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I've purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a nice phone with very capable features and friendly user interface. Yes the screen should be bigger but not ready to move up to the 6 just yet. Be sure to get a durable case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people think the IPhone is great but it isn't. The screen is super thin so it can break very easily. This phone doesn't just affect the owner of the phone it affects everyone around them. If someone is doing the same thing as you such as watching a video person not watching a video will sit there and wait for it to buffer over and over again every two seconds (literally). It slows down almost every electronic including phones, computers, etc. You shouldn't just look at the good sides of the phone because there's more bad sides.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my hubby for his bday. He absolutely Loves it!!!!!! Best purchase I've made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a great phone! The retina display is crystal clear.

    I would recommend this to a friend
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