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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,386 of 1,386 reviews
  • Rated 4 out of 5 stars

    Its a reliable phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone, it seems very reliable and works great within the apple eco-system. I can sync with my macbook without even trying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Wife, Happy Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse loves this phone. Now it's time for her to ditch her iPod touch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone 5Same

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Apple was quoted at saying the 5C was unapologetically plastic, they should have also said the 5S was unapologetically the same as the 5. Screen size and resolution remain the same, while it gets a pathetic upgrade to the camera. iOS7 is a sluggish battery hog that seems to have been designed by someone who thinks Nicki Minaj is stylish. I returned the phone and got the LG G2 which trumped the 5S in every way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a long time. Works good like a phone and camera.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Signup for the NEXT Plan!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT sign up for the NEXT Plan...my family and I were lied to and overcharged by almost $100.00 monthly. We asked all the right questions and got the same false story told to us by Best Buy as well. There is a ton of "fine print" that we asked about and were lied to about. Now we are stuck in basically a 2 year contract (even though the NEXT plan has no contract...convenient) with an abnormally high bill. We are leaving AT&T as soon as that is over...never again. I will be telling our friends and family of this and the poor customer service my family and I have had to deal with these last two weeks. Going to be writing many letters to the Better Business Bureau as well. This shouldn't happen when a family asks all the right questions, does all their research...supposedly the brochures are wrong too...just lie after lie. Done with AT&T forever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    only one person can get the 2 year contract

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom bought one with he 2 year plan because she was eligible for a upgrade, then she was going to buy one for me for christmas and it said i was eligible for an upgrade but i would have to play $27.80 for 20 months!

    No, I would not recommend this to a friend
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