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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1783 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the iPhone 7 256GB's camera quality, ample storage, and improved battery life. Many appreciate the phone's size and sleek design, while some found the new home button required an adjustment period. The absence of a headphone jack was a common complaint. Positive feedback also highlighted the phone's performance and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,783 reviews
  • Rated 1 out of 5 stars

    Best Buy Changed my Sprint Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone is OK. Best Buy did however change my Sprint plan during the purchase. Sprint can't change it back (so they say). This is costing me $15 extra a month. Unacceptable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't charge phone and use ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed that a product of this magnitude would inconvenience the buyer by not allowing you to charge and use your ear piece. What a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much trying to find how to get back to what you were doing love my Samsung Galixay note 7 better. I wish I could get it back if they didn't explode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Having my all kinds of issues with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First didn't get any emails then got them but now can't send them out. Having some trouble with safari too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people can't hear me as they say my voice is muffled; it goes in and out as if passing out of service area

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone good customer service poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 7 is great. The advice and knowledge of "blue shirt" service horrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone just too small would rather have the plus

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great upgrade from iPhone 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the 32gb model in black and exchanged it for the 256gb Jet Black. The phones desigh is very similar to the 6 which I like. The camera is vastly improved and I enjoy taking raw photos via adobe lightroom. I hear complaints about the battery life but I am able to get a full day out of a charge using the phone frequently. I don't miss the headphone port. Lighting EarPods are included and an adapter if you choose to use the standard style headphones. I recommend a good case for the Jet Black model as it is very shiny and seems more delicate to scratches. I purchased the Apple silicone case and it has a nice fabric lining to keep the finish looking top shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still works today. Might be slow now, but still works!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I phone 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased th wrong one was looking for the plus ..They took it back and helped me reorder the correct one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, lots of features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 5S to this. I'm really enjoying many of the new features for me: Apple Pay, 3D touch and iOS's many new features, which includes iCloud features that can make life easier. You probably won't benefit much if you are coming from an iPhone 6, but if you are and don't mind a bigger phone, go with the 7 Plus, which includes 4K camera. Overall, very happy with iPhone 7!

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Wish it had a jack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone except for one thing...the lack of a head phone jack. I have wireless headphones but it's not quite the same as far as ease of use because I forget to take them all the time and then you cannot listen to any music off of your phone... but other than that I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone still good . Kids play with it has no problem at sll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3D Touch and water resistance are some of the best features this phone has to offer.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 2 out of 5 stars

    Never again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off getting rid of the headphone jack was the dumbest most inconvenient thing possible. Not only is it inconvenient, but when you're trying to use your iPhone for Pandora or something similar app you can't charge your phone while streaming through the app... so after a couple of hours the phone goes dead. Secondly, The battery life is absolutely horrible. I have to charge my phone sometimes twice throughout the day with just normal use. Third, the Internet tends to hang up quite often and I have to reboot my phone to make it work properly. I had an iPhone 6 before this, and I loved it. I will never get another Apple product again if their quality continues to lack. Seems like the quality succombed with Steve Jobs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    More of the same

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 is not much different than the 6s! I thought the next generation in phones was supposed to be better! Sadly mistaken!! I wish I never used my upgrade on this one and saved it on a better one! Seriously thinking about going over to the galaxy! Better camera by far!!! Very disappointed!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing phone. I love the new camera. It is way faster than iPhone 6s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the Best Smart phone in the planet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart phone in the planet. Very light weight, Ultra sophisticated design and most important lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought this phone for my son and he is thrilled. he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heard great things about the iPhone 7 bought it and love it!

    I would recommend this to a friend
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