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Customer reviews

Rating 4.7 out of 5 stars with 1783 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the iPhone 7 256GB's camera quality, ample storage, and improved battery life. Many appreciate the phone's size and sleek design, while some found the new home button required an adjustment period. The absence of a headphone jack was a common complaint. Positive feedback also highlighted the phone's performance and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,783 reviews
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Unique and different from android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an android user (sony and nexus) who switched over to apple due to havin a lack of software updates and spending 600 each year on a new android phone. I'm about a month in to the apple iPhone 7, a few adustments since the apple has unique features like the settings, the home button, the cámara and apps. The pros: amazing cámara quality, finger print recognition, iOS is simple to use, can still download google apps and the battery life lasts the whole day with all day usage, the best is that 2 years from now I won't be forced to update because of lack of software updates. Cons: google backup did not work for contacts and pictures, the price is steep but deals are constantly offered, the home screen has all your apps, there's no back button at the bottom of the screen. Overall great phone and value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iPhone for the past 6 years. I honestly didn't want to upgrade to the 7 but I got one as a graduation present. Now I love it! I like that the memory is massive and the rose gold is gorgeous! The new camera is astounding and the 3D Touch is so easy to use. I posted an example of a picture I took using the phone's camera, without editing. There is so much detail!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Red Iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a iPhone upgrade and the Best Buy associate recommended the 256gb red iPhone. Fantastic product, fast, very clear display and lots of storage. I was able to load my entire music collection into the phone. I also like the accessories that came with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Much better than my iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, battery lasts longer, lighter. Great pictures with the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, low weight, water resistant, high memory, good price. Negative: kind of shaky when main button is pressed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 4 out of 5 stars

    Nice powerful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with alot of storage for everyday picture and email needs. The camera takes really good pictures as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great speed. Awesome camera features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased speed is very cool. The improvements to the camera makes my pictures even better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this phone online from Best Buy with sprint carrier. The phone works nice. I like its camera. Great picture quality and able to take live photo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone my girlfriend loves it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She hasn't had one complaint about it. Her last iPhone had a crazy bad battery. She forgets to charge this one and it still last her all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and take greats pictures. It work similar to my old iPhone 5s. Great memory capacity

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new I phone 7 is great!! Camera takes very good pics!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She likes her red phone with lots of room also red battery case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Storage
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first iPhone 7 (256GB) rose gold I got was a dud, in that it had software issues. I was a little concerned it would happen with another iphone but I exchanged it for a red iPhone 7 (256GB) and so far it is a super smart phone. My last phone was the iPhone 6 with 32 GB of storage and it was easy to fill it up with music, photos and videos, so 256 GB storage is great. So far it seems the iPhone 7 seems faster and more responsive than the 6. Also, the battery life is much better. I am still trying to get used to the center button feel since it's changed from the iPhone 6. There are three choices to see which one you like better for the center button. The new Siri is cool becasue you don't have to hold in the center buttonl. All you have to do is just say, "Hey Siri" (after you set it up with your voice) and it is responsive. I like that. The sound are crisp and the speakerphone works great and you can hear the caller perfectly. Also, the photos seem to look better than the iPhone 6. Overall, it seems like a great phone and I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Near-perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 7. In the months I have owned this phone it has functioned reliably in a variety of conditions, and have been able to load every app, video, podcast and e-book I could possibly want with no memory issues. The screen is reasonably large and bright, but this phone is small and light enough to stuff into a small fabric carrier for long runs. Water resistance has meant no worries when getting caught in the rain on these runs. The camera has been excellent; the appearance of my photos has never been better, often markedly better than what was possible with my prior phones. Battery life is amazing; I no longer bother to carry a battery back-up at all. The dongle needed to use my favorite earbuds with this phone on long runs is light and functions well; loss of the 3.5mm jack seems like a worthy engineering trade-off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Headphone jack, Home button

    Rated 4 out of 5 stars

    Processor Speed, Better Camera, New Colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 7 is now fully water-resistant. The camera takes better photos, especially in low light, and adds the optical image stabilization feature. The battery lasts a little bit longer -- sometimes it's notable, other times it feels just slightly better than the iPhone 6S. The processor is definitely faster, but last year's iPhone 6S has more than enough speed for most tasks and games. Great new Jet Black color, although it leaves marks, fingerprints, and scratches easily. No headphone jack (but there's a dongle and compatible wired headphones in the box). Click-free home button takes some time to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Storage

    Rated 5 out of 5 stars

    So far so GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded this past week from an iPhone 6 and I am so happy I did. I decided to go with the 256GB Matte Black. First off, the phone is very stylish, pretty much the same size and shape as the 6 (however because of the upgraded camera, will not fit my case for my 6). It feels very sturdy in the hand, and the new haptic home button is super responsive and a sweet upgrade. It comes equipped with iOS 10 which takes a little getting used to, but overall has some great updates, including iMessage App usage. So far I love, love, love this phone and can't wait to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Storage
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Always been an apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: overall same body from the iPhone 6,6s models. Lightweight. Larger rear camera. Sleek. 256gb capacity. 2 speakers. CONS: no headphone jacks I bought a bluetooth headset with my purchase, so the jacks weren't such a problem. It did get some getting use to though. The memory is a big thing for me, I chose the largest capacity, 256gb. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage
    Cons mentioned:
    Headphone jack, Home button

    Rated 5 out of 5 stars

    Best iPhone to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone replaces my old iPhone 6. There are a few things that I had to consider before switching. The home button has a different feel, but it is customizable, so it didn't take long to get used to it. There is NO headphone jack, but if you need to hook it up to your wired headphones, a dongle (lightning to 1/8" female audio) is included. Although by now everyone must have Bluetooth headsets. The 256gb of storage is great as you don't have to manage your storage like I had to do with my last 16gb phone. The camera takes excellent photos and has a "Live" photo option, which looks like a short video. I've had iPhones since the 2 came out and Apple continues to build durable, beautiful phones, each one better than the last.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    Great phone great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first iphone over 3 years ago. It was a great phone worked very well for a ver long time till I cracked the screen and instead of getting it fixed I got this iPhone7, great price plus it's way faster, super responsive, with massive memory... I never have to worry about running out of room for pics or apps! Pics are amazing screen is super high definition... plus it's water resistant... love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Storage

    Rated 5 out of 5 stars

    Simply a GREAT phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 7 is a fantastic phone and has a great camera. It is easy to use and I have had no problems with it since purchasing it about 3 weeks ago. I love that Best Buy had the IPhone 7 in Jet Black -- it makes the phone not only functional for me - but sharp to look at as well. Of course , 256G has eliminated any storage concerns. And the operating speed is quick. I'd highly recommend this phone to a friend.

    I would recommend this to a friend
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