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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 9,884 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not a difficult switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to operate . adjusting from older iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone is all said would be.camera is awesome and color is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Migrating my contacts was a nightmare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk at the storw was supposed to have done it, but only my email contacts were added to my phone. I spent over an hour with verizon online trying to get them in, with no success, then I finally used the verizon cloud to "sync" the new phone. Then I had to go and remove all the duplicates. The 7 is not as user friendly as my 5s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android back to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an iPhone my husband upgraded his phone to an Android. He hated every minute of it, After a year he switched back to iPhone. There is no comparison to having an Apple. Won't ever go back to android again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great to get a new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed a new iphone and this one does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Service at best buy was awesome too. In and out quick. I don't like it though that ATT charges for starting service for the phone and that best buy charges administration fee for getting a phone at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    its a iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones speak for themselves the camera upgrade is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my grandson's birthday. The only thing I have heard him say that he doesn't like is that he can't listen to music while it is charging. It must be great because he is on it constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone and all things Apple. The iPhone 7 is not much different from the iPhone 6. Still it has only one major drawback, you can't use a earplug without an adapter. But all in all another good Apple iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need phone to do many different tasks and this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    What you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek works like other iPhones. Not too big or bulky

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 7. Great quality and the camera is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to enjoy his phone and the added memory is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great upgrades made to it and a much better camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased my new iPhone 7. The associate at Best Buy was very helpful and answered all my questions before I decided to buy it. Thanks, Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best iPhones I have owned this far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an iPhone since the iPhone 3GS and this one by far is my favorite. I thought I would be cool and switch to the galaxy s7 (well I came right back to the iPhone 7). Love the design and ios10 capabilities.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Nothing new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great . New camera and everything but no headphone jack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my IPhone 7 , but the store manager at the grand rapids mi, 28th street se store was the best, as he handled a problem I encountered with speed and professionalism and "out of his way" personal committment. He made the normal tedious phone transaction experience great. I would buy from Best Buy again just for the great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and apple makes it cool Camera is Ok Overall good

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I've been impressed, no issues with it works perfect!

    I would recommend this to a friend
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