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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 9,884 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely an apple fan anyway, but I love this phone! I upgraded with the great deal from ATT for basically free from an iPhone 6. I love that siri responds when I talk to her even when I'm not on the phone, among other great features!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster search speed, more memory, clearer pictures with camera. The larger size takes a little getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter phone for teenager and affordable. Recommend Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new ipohne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand smartphone that died after 25 months. ( 1 month after paying it off! ) All my daughters have iphones and talked me into getting the iphone 7. I love it! Still learning all the functions as I'm not phone savvy but I'm enjoying it. I hope it lasts as well as my daughters' phones.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but not very different from my iPhone6. Still not sure lack of head phone jack was a great design idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was due for an upgrade and Best Buy was a great choice as they had the best deal on this phone. The process was fast and super easy to set up the phone and transfer all information to the new phone. There's a good reason why the last three phones that I've bought were all at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had iPhone smartphones and will continue to buy them. Easy to use even for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had iPhone smartphones and will continue to buy them. Easy to use even for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing apple product as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should battery life seems better to me than the iPhone 6. It's an iPhone and it works like it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 7. I didn't plan on purchasing that model, but I needed a new phone and the price was right.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the new design with the removal of the headphone jack. However, I don't find it to be a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best camera I have had in a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first I Phone for me. My Son is a huge Apple fan and he talked me into it. So far so good, big learning curve compared to my other phone. But having worked with computers now for many years its just learning another program LOL. Besides if I can't figure it out I just ask someone much younger and they do. Having worked in the Photographic business for the last 30 yrs its fun to play with the innovations the camera can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Another iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice added or updated features on this 7th gen iphone. The camera in much better, esp the front "selfie" cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this upgrade because my husband was hauling around a phone that was dead half the time. What can I say it's an iPhone. Easy to use even for my technoboob husband. I've had iPhones since #3. Love it. I have a 7+. His is a 7s smaller but he likes smaller. Screen is larger than his 5 was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android and love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from using Abdroid for years, the hardware and interface on Apple is much faster and more responsive than Android. I haven't tested the waterproof function but I trust it works. The phone is slim so I'd recommend a case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, but not sure how many experience call drops when you tend to hold the phone between your ears and shoulder, unless you fully expose the antenna to open air even in places where cellphone signals are strong. In some conversations I have the tendency to start the call in a certain position, but gradually covering the entire antenna between ears and shoulders when the other other party had complaints about my voice being inaudible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't feel like I needed a new phone, buy best buy was offering such a good deal how could I pass it up. I got a total of $450 in best buy gift cards! $250 to trade in my phone and $200 to upgrade. I do feel around christmas time is when they offer you the most to trade in and upgrade my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is far sharper (12mp). Apps all work great. Just hope they don't push out new updates too frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone...DESPISE Sprint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhones. Will never go back to an Android... although the updates leave much to be desired. There are always issues after they release an update... don’t know why. Sprints billing is a joke! Random charges (for over $100) consistently show up in my bill. The reason? Well... it depends on who you talk to at Sprint. You talk to them 10x... you get 10 different answers. Been with them since 2009... I am done! Moving to a different carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple didn't seem to change much, other than the cam, when creating the iPhone 7. Pretty much your basic iPhone.

    I would recommend this to a friend
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