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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 9,884 reviews
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Want a headphone jack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a headphone jack. Can't use headphones and charge at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys having this phone he has shot a commercial for his mom with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not much different from the 6S. The matte color is cool. A few lil changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone, Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone it is the best and the Best Buy person that helped us was super. He worked with us and set up the new phone with no data loss. He was courteous, knowledgeable and had a great attitude as he helped us through the process.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but love the phone. Need to put the headphone jack on the next iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my 6S The 7 is newer but nothing is better in my opinion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    battery drains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains rapidly. I have to charge the device frequently. I am not certain if the phone that I was given is defective or if that is a problem with all iPhone 7 models. I will be heading back to Best Buy. (The phone went from 83 to 80% charge in the time that it took me to type this review.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the SE. I like the sound better than the SE it is more clear and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the iPhone7 because it was the best deal at the time and always prefer Apple products. Didn't see much difference in iPhone8 and not willing to go to the X price-wise. The staff was great in helping and in setting up the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our family's 3 iPhone 6's to 7's because of our lease expiration. So far we have enjoyed the better camera and larger storage, 32GB vs 16GB I think. The visuals are more stunning, faster processor and water resistance is a plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded phone for child. Basic package purchased. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to, but.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..... I wish I had waited a couple of months. Didn't know the iPhone 8 would be coming out so soon. Can't figure why Apple put the lock button on the opposite side from volume controls. It's too easy to push on the wrong side when locking or changing volume. The lock button worked fine when it was on the top of the device. I hate to see changes made just for the sake of change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the iPhone 7 from a 6. Great upgrade especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of IPhone's but I love the camera on the 7 the best. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Better camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much your usual Iphone except some new added features. Camera is better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and brilliant colors Love it! Would not change it for any thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good upgrade from the previous iphone and i still enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales clerk, Sierra, did a fantastic job. She did all the necessary steps to get the phone set up. This phone replaced an iPhone 4. The new i7 works fantastic. It seems the voice recognition is much better than the i4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Clean sleek screen. Similar to prior just a lot more help tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this after my 6 died on me. This is great, super easy features. My only complaint is the camera. I really would have liked a better camera with clearer pictures for the price. Other than that, typical iphone

    I would recommend this to a friend
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