Customer Ratings & Reviews

My last iphone was a black front this time I got the white. After using it I perfer the black. Next time I will get a black front. I do not like the feel of the home key at all. I have had 2 iphone before the iphone 7 and the home key had a better feel.

Not a whole lot of new things but still its great!

Time for a new phone this was a good choice for us

Good phone but lots of changes from the iPhone 5s.

Works as expected. No issues. But similar to the 6

I have an iMac so the iPhone fit with me. It does have some features that are new to me. I would prefer that it shut down unused programs after a few minutes to keep from draining the battery or using up extra data when not hooked up to wi-fi.

The only reason I upgraded is because the battery on the iPhone 6 died and it was the same price to just get a new phone. I do not like the iPhone 7 because it often loses connection until you power down and restart -- both wifi & cellular.

I wasn't ready to upgrade my phone then it broke & I had too. The phones fine but kind of the same thing as 6 really the same as 6s. There was just nothing to get excited about. I will say upgrading at bestbuy was 100x easier than apple or Verizon.

I have had IPhones dove iPhone 3.. so I love the apple product. But new 7 is not what I expect expected. Camera takes too long to load, phone locks up at times as well. Maybe too many bugs on 1st released batches. Only upside is the bigger memory.

THIS PHONE HAS ALL SORTS OF PROBLEMS. I CAN ONLY HOPE THEY MAKE A PATCH TO FIX THEM. IT FREEZES UP, YOU CAN'T TURN IT OFF OR GET OUT OF THE APP YOU ARE IN. SOMETIMES YOU CAN'T ANSWER YOUR CALLS. I TRIED TO CALL MY HUSBAND AND IT SAID CALLING FOR 10 MINUTES AND I COULDN'T DISCONNECT. LAST WEEK IT DELETED MY CONTACTS. THE SOUND IS NOT AS GOOD AS IPHONE 6S. MY HUSBAND AND DAUGHTER HAVE ONE AND ARE HAVING THE SAME PROBLEMS. IT HAS SOME GOOD FEATURES BUT IF YOUR PHONE FREEZES IT IS NOT MUCH GOOD. AS MY SUMMARY SAYS WISH I WOULD HAVE KEPT MY IPHONE 6S!!!!!

There should be some kind of instructions given when you are purchasing an i-phone for the first time..I definitely still do not like it.. Maybe when someone explains how to use it better. I will like it better. Right now not so well...

Just bought this phone a month ago and the left speaker does not work. I know it is Apple’s problem, not Best Buy’s but they should check the phones before selling them because this one seems used. But the price was good.

iPhone 7 tends to suddenly lose connection with server, both cellular and wifi -- often when I'm driving using the GPS and need to change location. It always has to be restarted and then it works again. This happens way too often.

If you are already on an iPhone 6, I would not recommend getting the 7. The improvements are minor at best, and there currently seems to be an issue with HD voice in particular with Verizon and some AT&T customers. Basically if you are switching from lte to 3G you can get dropped from cell service, and in some cases you have to do a full restore to get cell functionality back. Apple and the carriers are blaming each other, so until they can resolve this issue I cannot recommend this product.

It's an Apple product. Operates as designed. Boring operating system that seems the same no matter what generation of phone you buy. When they get slow you have to upgrade. Planned obsolescence. Android far superior.

We purchased this phone for my girlfriend. It's your typical Apple product. After about a year or so it starts performing not so well and once the new product is released updates really slow the phone down.

I had to upgrade. I had an iPhone 5s. It worked perfectly. Nothing wrong with it at all. My speed was slowing down, & I needed to get with a faster processing model. I went for the 8. I thought, “this will be great. I can use the same power cords & chargers. Plus all my accessories will be compatible.” Wrong You have to plug the ear bud adapter into the only port (power). Plus the on/off switch is on the side, which I’m still not use to. And every time you squeeze the other side to power off, the volume goes up or down. I’m not a fan I’m taking this phone back & trying an 8

I want a simple phone for my mom. Iphone has a bunch of tech she will never use but there is not many other quality options on the market for seniors. Someone please make a good phone for seniors.

Screen cracked, even with case on, after one drop. Went back to the 6, have already dropped it five or six times with no cracks... difference in manufacturing? Not sure, but it is what it is.

Hoped iPhone would have corrected issues with internet and apps. I may just have a bad one (again) but I'm not impressed. Prefer the iPhone to the Galaxy in general and is why I wanted to give it another shot.