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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 9,884 reviews
  • Rated 3 out of 5 stars

    The phone itself is great but had other issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is great; however, I had a really hard time connecting the phone to my carrier. Best Buy gave me a bad sim card, so we i went to pick up the phone i wasn't able to use it right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He hasn't complained about anything so I assume it works as it should. But realize that any accessories or fixes is going to be more expensive just because it is a apple product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for it’s use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an iPhone SE for an elderly relative. This is really the only option available that isn’t super expensive (or refurbished). Works fine for what we need it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but wifi glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but drops wifi on intermittent basis. Apple Care was helpful but still had to call several times. Still occasionally drops wifi. Will take back to see if they can fix permanently or get new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, I just wish the headphone Jack were standard. I just have bought one with more memory as there are great apps for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good phone, but the sound is super low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone so does what an iPhone does-- but my only complaint is that the volume is super low even when on speaker so I will be going to Best Buy to talk to someone about this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    beware of contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop around. We were stuck with a long term AT&T contract. We dumped them from our other contracts because we could not speak Hindu when we needed customer asistance

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 2 out of 5 stars

    I’m not really impressed. Phone sound is bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker to hear caller has very bad sound. Home key doesn’t always work screen shots are impossible most of the time. My 5s worked better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphones never last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMy kids love iphones but they always seem to get slower and need upgrades compared to my androids. This phone only last 2 years an for the price I think that is terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is not unlocked for international use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to prepare for a trip abroad and while it worked fine on ATT network locally, it rejected all international simcards. Now stuck with a gadget I cannot use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm the lucky one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 weeks old and it's frozen. Geek Squad said they'd never seen this happen before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good camara, but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that iphone is a great cel phone, but this iphone 7 is hard to turn off. My husband after he hangs up he keeps accidentaly dialing to the last phone number that he dial..

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 2 out of 5 stars

    I don’t like the Apple I phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not nearly as god as the Samsung phone. Battery runs down quickly and the home button is a nuisance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 6 of 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and I have a better camera and with a new case because camera is slightly bigger. Love iPhone but hoping for an actual upgrade with out having to change maker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a fan of iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to switch from galaxy note 7, I decided to go over to the apple family because my family uses iphone. I'm not a fan of it, even my wife that has iphone6s doesnt like it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get the iphone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was excited to upgrade because of the camera but after a few months the camera did not seem that great and clear. next time, buying the phone with the better camera

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone but I'm a little torn on this one. I think I like my iPhone 6 better. The water resistant feature is nice but I probably should've waited for the 8.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    first phone did not work had to return to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far second phone is working. my iPhone 6 was slow and would not keep charge that's why I purchased iPhone 7. think I only needed new battery for iPhone 6

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have not seen any big difference between the 6 and the 7 models for which I'm quite disappointed. It works okay, but I expected more, just my humble opinion..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of pro Keith slow internet don’t j ow if it’s because I used up my high speed data but I might need to upgrade my phone

    No, I would not recommend this to a friend
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