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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 9,884 reviews
  • Rated 3 out of 5 stars

    newest iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the newest iPhone. Had to replace my wife's and I don't use it but she likes that it works properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I will go back to android.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the rage about an iPhone was completely a dud for me. I don't see what the big deal is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much has changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much has changed with this iPhone. I like iPhones but don't think it was worth buying a new phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone through Best Buy mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 iPhone 7's through Best Buy mobile & not 100% happy with what I was told by the sales staff.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my cell but the night I got it was awful. The computer froze up and I was there 2 1/2 hrs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Downgrade from a note.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is not very user-friendly and not very smart compared to the note 5 that I had the iPhone does not figure out who you want to call on a regular basis and bring it up it does not figure out your habits or your patterns like the Samsung does which makes it inferior to the Samsung I think I made a bad choice and took a far step down from the note 5 that I had

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple 7 -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first made random calls, even when turned off. Apple customer service worked with me until resolved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an iPhone before and I wish I could trade it back in for the Pixel or an Android phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7 is great but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the phone until I woke up Thursday morning. I saw an alert saying someone was activating my old phone and trying to use it with my number. Apparently the employee who wiped my phone of data screwed up. The problem is that by doing so it got into the wrong hands and it was used for spam. By doing so Apple shut my account down and after 6 hrs of spending time with Best Buy and Apple they still can't figure out how to get me up and running again. It want worth trading it in. I would take that phone back in a heartbeat instead of dealing with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money. this is my third iPhone and although user friendly it doesn't last long enough!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like apple products, that's all I can say. but Best Buy didn't accept my coupon for 10% reward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased Upgrade for Mother In Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally not a fan of iphone. Purchased as upgrade for mother in law who has gotten used to iphone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok still some issues working on the kinks. hopefully it will all get worked out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good sound but terrible fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pure sound but the ear pieces did not fit in my ears. A few people tried them and each time you moved they would fall out. Also the sound wasn't very loud, could have been due to the ear pieces not fitting . I wore them running and they wouldn't stay in the ear. im returning them and going with a different brand that has a smaller ear piece

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all apple products run out memory Also the charger/ earplugs can't use it at same time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the new Apple model which just was released within the last two months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone that has good options. Wish they had more colors to choose from that were in stock

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 2 out of 5 stars

    Not worth it if you have an iPhone 6 or 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is the same except they removed the headphone jack.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Big Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed it didn't offer the Portrait option. Discovered this after I bought the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone. Was super excited, But it doesn't work as well as the 6 . I may return it .

    No, I would not recommend this to a friend
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