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Customer Ratings & Reviews

Your price for this item is $9.73per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 9884 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and its overall performance. Many appreciate the device's size and positive comments regarding battery life and available features are also common. However, some users express disappointment over the lack of a headphone jack and issues with the home button's functionality. The phone's design and color options also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 9,884 reviews
  • Rated 2 out of 5 stars

    It’s an ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer a newer version it seems a little outdated but I guess I should have expected that

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone stopped working 2 week of purchase and of course i had to go to the Apple store and wait 3 hours

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I did not upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery low. Freezes back to sprint I go to get a replacement. Not enjoying the phone the 6 is bettet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't care for it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many connection problems. Not easy to use. Have constant issues with the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I phone 7 I is awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it replaced once and then returned to the store two more times… still not working right. The employees were great and tried to help. It’s been a month now and I still don’t have a phone that people can hear me on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I7 phone is known to malfunction after less than its (should be) 2 year life

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up not properly done. Difficulty getting all my contacts back. Wifi at store wasn't working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for unlocked, but is locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid full price for this iPhone at Best Buy with the guarantee that it would be carrier unlocked. My niece in Brazil is trying to use her VIVO sim card but the iPhone will not recognized it. Message states that it must first be unlocked from previous carrier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not at all satisfied with this model iPhone. It is very difficult to text on this phone. The letters are very sensitive and when texting they always show the wrong letter. I am not happy with this phone and can’t wait to get a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t hear bad phone quality had to return it has to do with apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Even worse than the Samsung Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone needs to make these "smart" (aka "dumb") phones easier to use. This isn't an educational exercise. With all the compute power in the device one would expect a far better user experience. This gadget is even worse than the Galaxy S9+!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but I really wanted the plus kept the phone for a week before I switched

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Apple user!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an Apple iPhone owner for many years I am very disappointed in this model. This phone is very difficult to text. Keys are extremely sensitive and constant spelling mistakes happen whenever texting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months phone won’t keep a charge even when not using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    a lot worse than flagship phones from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot worse than flagship phones from Samsung the Samsung S7 and S7 edge have screens that have much higher resolution and everything look crystal clear. Not so on the iPhone 7 with its "low" resolution LCD screen. Will not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the phones Fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this is a great phone but your phone is only as smart as the person using it. My review is a one only on my opinion. The only thing I could figure out how to do on this phone was answer it. so the phone itself may be amazing but the iphone is too intelligent for me. very confusing to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower, less user-friendly. Another winner Apple! Seriously, there isn't one feature that is improved from the 5S. In addition, lost all contacts - thanks to the dependable cloud. Can't believe people stay loyal to this brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could've done a better job but at least it's not exploding!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not any better than previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower to charge. Has froze up I don't see any imptivements

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have not tired yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe you all can improve the downloading speed! Thank

    No, I would not recommend this to a friend
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