Customer Ratings & Reviews

Love the iPhone 7 black. Great camera. Best Buy sales person helped me with case, screen cover selection and application.

Love Apple products. iPhone 7 has lots of cool features.

I really depend on my smartphone for organizing my life and my work. I would not be as efficient without it. My iPhone always just works as I expect it to and the few times I have had a problem with past phones, Apple's customer service is the best.

I love this I phone, I’ve had it for years and still work great!

Worked well when I had it. No longer have the phone.

This is going to be Christmas present for my daughter who is currently using broken iPhone 4! I can't wait to see the look on her face when she sees the design of this one!!

Reliable as a rock! I've had iPhones for years, and love the simplicity and reliability.

I absolutely love it and I absolutely love the additional memory! And the color is the bomb!

I love this phone! I never thought I would use it as much as I do.

Works perfect. Completely unlocked ready to work with any CDMA or GSM carrier.

I like it so much and think it should be in the hands of all the people.

When you get a new phone, you have to go with apple. Nothing but the best!

The best phone so far by Apple I am so excited to have it

The best iphone ever and I'm very happy with my purchase

I get this iPhone for my sister and she was so happy

Really a good deal Best Buy offering for I phone 7.

in comparison to other android phones, it has better quality n clarity of picture. and its too handy to carry along.

I went from the Samsung S5 (my first smartphone) to this one. I liked my Samsung and my main issues with it were only: 1. battery life, mostly at the end of the phone's life 2. lots of apps taking up space. I was mostly happy with this iPhone for the first few days, I guess because it was shiny and new, and then the problems began. Many of them are small, but even those add up and make me feel like I've wasted a lot of time on issues with this phone. Examples: - I imported all my contacts and then thought I should clear some of them out. Want to delete more than one contact at once? Think you should be able to select multiple contacts and then have an option to delete? Too easy. Get another phone. On the iPhone, you cannot do anything in the main list of contacts. To delete (one at a time), you have to go into the contact, scroll to the bottom, and then click "delete contact." Other apps are like this too (ex: you have to go to Settings in order to delete a song), BUT NOT ALL OF THEM. It is incredibly weird and non-intuitive (I've learned some UX design principles and I'm pretty sure this inconsistency is not good UX). - Every time I delete a picture, it warns me that I have no iCloud storage. I have to click "okay" or something to continue with deleting the picture. Saying "dismiss" or "I understand" or something so that it doesn't tell me that EVERY SINGLE TIME is of course not possible. If you're willing to keep giving money to Apple to get more storage in order to get rid of their dumb messages, I guess it's fine. - The built-in "back" button to the left of the home button (on the Samsung) has been replaced with... nothing. Yes, there is a back button on the main screen, but it often takes an extra click to get the back button to appear, because it is usually hidden to save space. - The light that slowly blinks (two different colors depending on what type of notifications you have) has been replaced with... nothing. I miss it so much. When you're waiting for someone to respond by text, for instance (if you're not sure you heard the alert, or you're listening to something not on your phone, or if your phone is muted), you have to keep walking over to the phone, unlocking it, and checking your messages rather than just looking at it from afar to see if the light is blinking. - I had my Samsung S5 for 3 years and never cracked the screen. I had the iPhone 7 for 4 months and the screen shattered the first time I dropped the phone and after touching it, I got glass in my thumb. Could be bad luck, but I dropped my Samsung many times, including without a case. - I have way more bluetooth issues with this iPhone. With my Samsung, it would automatically connect to bluetooth headphones, and quickly. With this iPhone, I'm always risking that when I start pandora, it will play through my phone in the middle of the gym instead of playing through my bluetooth headphones right away (pandora opens & always starts playing music automatically, but with the Samsung I never had to worry about this). Also, I have had AirPods for the past couple months, and a few times already had seriously irritating issues with them where the following happens: 1. I put on the AirPods and open pandora on my phone 2. music automatically plays through iPhone, so I pause the music 3. I select "AirPods" instead of iPhone 4. I go back and play the music again 5. the music plays through the iPhone, not the AirPods. 6. Repeat steps #2-5. This could be pandora specific, but it never happened with my other bluetooth headphones (and I've tried multiple) with my Samsung. Also, just re-connecting my AirPods to the iPhone has taken multiple tries and multiple instances of a message "Error... something happened...but we don't know what.. would you like to try again for the 78th time, or would you like to return this idiotic phone and move on with your life?" message. - I miss being able to let the screen turn off without locking it. Sometimes my phone is right next to me for a while, but I don't want to constantly keep the screen on. With my Samsung, I could let the screen turn off after the specified number of seconds, and the screen would not have to be locked. With the iPhone, if the screen turns off, it is locked no matter what. I miss that option. Even with it being mostly easy to unlock via fingerprint, there are times when it does not work that well (fingers are sweaty or wet, or unknown reasons like whatever prevented me from even ADDING fingerprints for a week or so-- every time I tried it said it couldn't read my fingerprint, and at the same time unlocking via fingerprint didn't work sometimes. I tried cleaning the screen, washing my hands, etc.). - It charges more slowly. This is not a full list. There are lots of other little things that you might think don't matter, but it's like when my dog pulls on his leash. It's okay a few times, even for a few weeks... but every day, three times a day--no thanks. I always assumed that even if I had a slight preference for Samsung phones (based on only 1 phone I had - it's not like I've been a Samsung user for 10 years), that iPhones would be pretty much the same and possibly even easier to use (I've also had an iPad and a MacBook before, so I'm not brand new to Apple products). I never thought they'd be so annoying. A few issues I had were probably just due to me using a new phone and not knowing how to do things at first, but I am not taking that into account when reviewing this phone. Also, maybe I'm crazy but I thought that the big draw of iPhones was that they are intuitive and easy-to-use, so you would think the transition wouldn't be this irritating. I think I took for granted how great the Samsung phone was. They don't hide options from you and focus on making things super pretty and stupidly simple rather than making them functional.

Before you spend money on Apple products read this! I cannot begin to express how utterly disappointed I am in Apple products. For devices that cost thousands and thousands of dollars they should be ashamed of the operation. Extremely excited and ready to get rid of my Samsung galaxy s4, I got my iphone 7 in December 2016. It worked great for the first year, but spring 2018 it started to say "no service" in places that had plenty of service, especially considering my carrier is Verizon. I was in college and was panicked and bothered by the fact that I couldn't call my parents to talk to them. My phone has the model number A1660, and many of my friends had the same issue. I was able to go to an apple store via uber, and the clinician restored my phone to factory settings, which to him proved that my phone was not one of the defective iphone 7's. The phone worked fine, showing no issues, until December 3rd, 2018 when the phone was showing "no service" again. It told me to update, which I did and there was no change. Convinced my phone would go back to normal when restored to factory settings, I did this, and it was stuck in a permanent screen, saying it was "unable to activate". This happened at the worst possible time, finals week, and none of my friends were available to drive me to a store. I took it to the nearest apple store on December 5th, which was 30 minutes away, resulting in another expensive uber. At this store, the clinician sent my phone to apple because, lo and behold, it was one of the defective ones after all. I was given a rental iphone 6 and was told that, at the latest, my phone would be ready to pick up by December 17th. Since I live out of state, this was the date I was scheduled to go home for winter break. My mom took me to the store to pick up my phone, but it was not ready and the store employee could not locate its status and told me to keep the rental until January 10th. On December 18th, I got a notice from Apple that my phone was ready to pick up only I was 430 miles away. To make matters even worse, my rental iphone 6 is now having issues. This has never happened to any of my apple devices in the years that I've had them, and I am so disturbed and just bothered. What a weak, overhyped, and subpar product. Apple customer service is absolutely terrible and will undoubtedly make me pay for this rental that I shouldn't even have to still be using at this point. Apple, from a fed- up college student that was convinced your products were the greatest on the market. I really wanted my Apple products to work, because they’re more appealing visually and socially. At the end of the day however, I just want to be able to call my mom. All I want for Christmas is a google pixel.

If you want to buy big headache like me go head.But this iphone 7 is nightmare . I buy this iphone 7 three weak ago now it doesn't work properly the screen freezing so many times . it is weak network searching , you can't call at all. I regret buying this stupid iphone. Trust me it doesn't $700 .Even $300.