Customer Ratings & Reviews

While the iPhone 7 and 7+'s lack of a dedicated auxiliary output may seem ridiculous, the integration of bluetooth is actually not that bad. Pair it up with Ford's Sync, or any Apple CarPlay enabled vehicle, and you're good to go. As for the phone itself, there is a learning curve to come with upgrading from the iPhone 6 to the 7+, but it's nothing that can't be learned over time. The screen size is great for viewing movies, tv shows, and YouTube videos, but it also is great for using as a GPS with Apple's Maps. I have found it to be a sufficient alternative to a regular GPS in every way. The performance is stellar. Fast, responsive, and clean, the iPhone 7+ offers some of the best real-world experiences with a phone that you can get!

Terrible transaction would never use Best Buy again

Wow. . Great. .

iPhone 7 Plus was for the wifey. She is coming from a iPhone 6. She loves it! Faster and of course much easier to use. Highly recommend it.

I thought I would be bothered by the fact that there's no headphone jack, but I have completely forgotten what it's like to be bound to cords. I bought a Bluetooth adapter for my AUX port in my car, and now I never have to have my phone plugged in (except to charge, obviously). The camera quality is amazing, and allows me to take the photos i need for my online store with a quality that helps my sales grow. I hope that wireless charging is added to the iPhone features list in an upcoming release, tho!

This phone has a great camera along with many other great features

I have had my phone for a couple of months. The camera is great. And screen size , picture clarity is hands down best

This iPhone 7 Plus is amazing! It is my first Plus iPhone, I thought the size was going to be weird but it is awesome! Love it.

upgrade my phone and really satisfied. The camera is improved.

The larger screen is great! And the phone is pretty thin even with a case on it

I AM HAVING THE WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE! DOES ANYONE KNOW A GOOD LAWYER? My contract/lease was up with Sprint 2 months ago, and they have messed up my account so badly, I can’t get my phone unlocked to move to another carrier! In August, someone hacked into my online Sprint account and purchased 2 iPhones and 2 iPads. I called to report this to Sprint, and after several minutes on hold with customer service, a transfer to their fraud department, and another 45 minutes on hold, I filed a fraud case. I called a month later to follow up, and they hadn’t even opened the case! A month later, I was getting notices they were going to send me to collections because of the astronomical balance on my account. I called again, and again, and again. Every time I called the fraud department, I was put on hold for 45 minutes to an hour 15 minutes before anyone would even answer the phone! I finally talked to the supervisor Mindy a couple weeks ago, and she was able to expedite the credit. However, two weeks later, Sprint Customer Service is telling me I have to purchase my phone in the store to keep it (I can’t do it online or over the phone), so I have spent 3 hours in 2 different Sprint stores trying to pay $200 to purchase my phone, only to be told my account is frozen by the fraud department and they cannot process my payment. After a couple more hours on hold, I talked to Mindy again, and her boss Greg, the Fraud Manager, only to be told that they don’t have any holds on my phone. I went to Verizon to see if they could just transfer my service to them, but Sprint has my phone locked to their cell towers! After another hour on hold with Sprint, I finally talked to the correct department (Retention) to unlock my phone so I can transfer service, but they won’t do it until it is paid off! I AM IN THIS VICIOUS CYCLE AND NOONE IS TRYING TO FIX IT! I have talked to managers of all these departments and at the two stores I visited, and everyone is pointing fingers at other departments!!! At this point, my billing cycle ends today so I think they may be doing it on purpose to try to trap me into keeping their service for another month! TWO DAYS LATER: After sending the above paragraph to the CEO and 3 other departments at Sprint, as well as posting it on their Facebook page, and a few review sites, I finally received a call from the “Executive Offices” two nights ago. They promised me they would be able to resolve the issue on that call. After the representative put me on hold for well over 30 minutes, popping on to ask random questions, and talking to 2 supervisors, they discovered that the reason their system would not let me purchase my phone after the lease ended was because their Fraud department accidentally marked my phone’s serial number as stolen along with the ones that were actually stolen. Therefore, they credited me the $200 balance of phone and gave me an unlock code. They told me I could take this code to Verizon and transfer my service now with no problem. So I went to Verizon after work last night, waited about an hour, and guess what!?!? They have not used unlock codes for a year and a half. Apparently all carriers now require Sprint to unlock the phone. So I get on the phone with the “executive offices” again, only to talk to a different representative who tells me I was supposed to call yet another department with my unlock code. She offered me the phone number since that department was closed. I was driving so I asked if she could text or email me the number. She refused. Now this morning my online bill is showing I owe yet another month of service as a past due balance and I am subject to Collection activities. WHAT IS WRONG WITH THIS COMPANY? I JUST WANT OUT AND NOONE CAN SEEM TO MAKE IT HAPPEN! My phone is paid off they still won’t let me go! They are truly taking the joy out of my holidays as well as taking precious time away from my family. I’m going to continue my email and online blitz as well as send this “consumer fraud” story to my local TV News Stations and Newspapers in hopes that more public humiliation on an even broader scale will help Sprint get their act together and release me from their chains of awfulness! #FREEMYPHONE #GivememyChristmas

Our daughter in law is very happy with her iPhone 7 plus Great camera

Our son is very happy with his iPhone 7 plus.,had a iPhone 6 before.

I recommend this product. The features are awesome.

Great phone. Liked the long lasting battery. Some features were hard to setup.

Iphone 7plus it's a great product overall but the price...high

It was an outright purchase and the phone turned out to be locked

If you already have the 6s don't change your phone it's gonna be the same thing. The camera is not a big upgrade, still the same thing!!!!!