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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,934 reviews
  • Rated 5 out of 5 stars

    Bargain hunter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a bargain. Still very good. Only drawback, more brightness as in 11 pro would have been a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenage grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice way better then my iPhone 7 happy and grateful to have an upgrade salesperson very helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XS is an amazing phone. Not a whole lot different than the X, which I also owned, however it was worth getting the new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone. Don’t get it wet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second XS. The first one got a little wet and died. Apple says that it is water resistant up to 6 feet and for a small amount of time. Mine was in very shallow water and for less than 10 seconds. The phone is awesome other than the fact that it can’t get wet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone and had heard that this one was a good one to try. I am glad I did and have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone I have been trying to get her to switch from android to Apple and this phone did the trick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but hefty price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this phone as broke my previous iPhone 6S. I needed a phone urgently as it doubles as work phone so paid cash. I wish, I waited another week before breaking the phone so could have got XR. Camera is great, it is very quick but may not be worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the xS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. We love all of our iPhones and the financing options to make them affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, wonderful quality, great picture definition. Definitely love apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPhone. I buy all my phones through Best Buy. Easy transaction. Always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my i phone since I previously owned an i pad very similar to use and the storage and battery are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products. This phone is no exception. Just wish apple would make more changes other than just emojis and the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, a little touchy sensitive but after using it for a while you begin to appreciate its features, really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is far superior than I’ve ever had. Just didn’t want to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome phone. Works great. From a iPhone 6s+ to iPhone xs big deference. My wife love it and she loves the new color gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the iPhone XS and have had nothing but a good experience. Great camera and easy to use the available functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the phone is a huge upgrade over the iPhone 6 I had prior. The camera takes amazing high definition pictures and video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, but that is pretty easy to figure out why since I went from a 5 to a 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT’s An iPhone!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say more than, hey it’s an iPhone. Everything is great about it, can one really live without one. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone. My last four phones have been android. My kids talked me into getting this phone. So far I have been loving it

    I would recommend this to a friend
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