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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,934 reviews
  • Rated 5 out of 5 stars

    Love the new iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my iPhone 7 and got this one for free and loving it so far. definitely a nice upgrade from my 7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and fast service for the product, and also I was able to find all the accessories with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live themm by phone the only problem is a new phone comes out every 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like iPhone is a great product . I would recommend to anyone looking for a fast easy to use phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with my new phone. I needed one and was very satisfied with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two minute learning curve and you’re off to the races with this updated version of the phone. Loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend decided to take the jump from Android to iPhone, and has been super happy with his decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notch City

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people warned me about the iPhone Xs because of its notch, but so far I'm loving the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 6s previously and the Xs gets me through a full day. Screen is a bit bigger and responds faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a great iPhone for the price n Functions r amazing. Wireless charging system, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality, great value for pricing. Great packaging. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but it’s way too big. I hate big phones, but it was the smallest iPhone available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for so much storage! Love it! Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone works great.. seems better than the iPhone 8 I had.. wish it still had the fingerprint though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest iPhone ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS still the best phone on the market. Apple still makes a quality product. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you expect and it costs what you expect too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS 256GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't trade it in for anything! Ive had all previous iPhone models and this one takes the cake!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome capabilities. Fast and very proficient. Fits great in your hand and pocket. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone X purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my Verizon iPhone 6.5 to the iPhone X through Best Buy was a snap. Excellent iPhone X purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I just wanted a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the phones with Bestbuy but for black Friday there wasn't much of a sale I asked for the 100 promo gift card they told me no specials only specials I got with my carrier for up grading is 50 off from oruginal price. Plus the store was so busy and who ever helped me out has to leave didn't finish the process someone took over and my phone wasn't activated went home try to do it my self and I couldn't so I had to make another trip the McAllen store. Someone from geek squad activated. But I shouldn't go back and worth it should be done right there not for me to do it myself knowing the phone will get disconnected in the process

    No, I would not recommend this to a friend
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