Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,986 reviews
Rated 5 out of 5 stars
Great phone with a easy to use interface.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the iPhone Xs for my wife for Christmas. Her iPhone 7 was damaged and I decided to upgrade her phone. I thought it was going to be an issue with her knowing the finger print scanner was replace Face ID. But after using the phone for a few days she quickly was able to adapt to the new features in ios12
Pros:
easy to use interface
Face ID
camera
battery life
wireless charging
Cons:
Expensive
really refeltive
still wish it had a finger print scanner
This review is from Apple - iPhone XS 256GB - Gold (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m upgrading to the XS from an iPhone 7. Plenty of new features to list, cameras are great, the phone itself feels really good in hand. The price tag however always makes me question the future. I’m keeping this phone for the next couple of years or at least until it gets a new face lift.
This review is from Apple - iPhone XS 256GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Pretty Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is great overall. Def takes getting used to when using the screen swiping commands instead of home button I honestly don’t really notice it’s gone now. I will say having a popsocket is helpful because the phone is way heavier than the 7 and it gives you more of a grip. The phone is very fast and screen is bright. I feel like the battery lasts longer too
This review is from Apple - iPhone XS 256GB
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful and Sleek and Fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame.
Very pleased
This review is from Apple - iPhone XS 512GB
I would recommend this to a friend
Rated 5 out of 5 stars
Sleek and powerful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame.
Very pleased!
This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new facial recognition ability as well as being able to charge wirelessly and the boot up speed, thanks to the guys at Best Buy for helping my wife transferring her data to her new phone!
This review is from Apple - iPhone XS 64GB
I would recommend this to a friend
Rated 5 out of 5 stars
Great browser , storage and phone build up ...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am really enjoying using this my latest “ baby on board “ phone. Mostly the SIRI LEVELS...
It’s a GREAT experience for sure.
Am still learning my new phone tho.
This review is from Apple - iPhone XS 256GB
I would recommend this to a friend
Rated 5 out of 5 stars
The quality of camera is lit.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the way how it work and fast. It’s better than Samsung.
This review is from Apple - iPhone XS 64GB
I would recommend this to a friend
Rated 5 out of 5 stars
Takes great pictures
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to keep thieves from stealing your phone.
This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)
I would recommend this to a friend
Rated 5 out of 5 stars
Very easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Takes beautiful pictures and very easy to use. Will fit in coat pocket.
This review is from Apple - iPhone XS 256GB
I would recommend this to a friend
Rated 5 out of 5 stars
Best Apple IPhone yet !!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose Phone the best phone overall : Size , Camera , looks etc
This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)
I would recommend this to a friend
Rated 2 out of 5 stars
Iphone XS
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
IPhone XS great phone. My son just recently upgraded to the newest version. Though always paying for xtra storage and MG space. Never cracked screen but don't let it fall flat on its back. You have to replace the whole motherboard.
This review is from Apple - iPhone XS 64GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Worth it!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had my XS for two weeks now. It is my first new phone since the iPhone6. So it’s definitely an upgrade.
It takes outstanding video and pictures. I took a trip to Las Vegas and was very pleased with the way the pics turned out. The stereo sound on video recordings is crystal clear.
Swipe guestures took maybe a day to get use to. Now it feels natural. Face ID is nice. There is only one time that I miss the fingerprint scanner. Is when your using it laying on a flat surface, and the phone times out. You then have to pick the phone up so it can look at you. That, or type in the password. But it’s just a minimal annoyance.
All in all, the battery life is great, it gets me through the entire day. The display is beautiful. And the form factor of the XS is perfect for me.
If you are on the fence because of the cost, I was too. But I don’t regret the purchase at all. I highly recommend.
This review is from Apple - iPhone XS 256GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Great Camera, Faster Phone, lots of storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from an iPhone 6s 64gb. There is a big difference between these two phones. I was very happy with my 6s and wasn't going to upgrade but a great deal was offered ($700 off) and I couldn't resist.
The Pros:
The best (and most obvious) difference between the 6s and the Xs is the camera. So much better, faster, and has more features. It makes me feel like a better photographer when all I have are better tools.
The phone is so much faster as well. Everything feels fresh and snappy. Apps load faster, it boots up and shuts down faster, etc.
The screen is better quality, although in my day-to-day I don't notice that as much but when looking at fine details in pictures, videos, etc. I do notice it.
Obviously going from 64gb to 256gb of storage is a very noticeable change for me as well. I love not having to worry about space.
The Cons:
The cost. Obviously. Apply charges a lot of money for their products. My experience with Apple has made me feel it is worth it. They don't sell your data like Google and others, their hardware is built to last. Even though I feel it is worth it, I still feel it is expensive.
It still needs a screen protector and a case. They say it is the strongest screen and body and meets a higher military grade protection from water.... but when you spend $1100 on something you carry around everywhere you want it safe.
This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
One of the best in the market BUT expensive.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded to iPhone XS from 6s and you can definitely feel the difference in the speed and quality of the phone. The OLED screen is just gorgeous and extremely color accurate. You can feel the phone is very fast and dual camera takes some beautiful pictures.
But is it worth 1000? It depends how much you use your device and care of the latest things. It is good upgrade from the iphone 6 and 7 but not from X. The face unlock is fast and accurate and works 95 percent of the time. I don't miss my fingerprint. The dual camera takes some beautiful low light photos and apple is way ahead in video quality. Iphone is also generation ahead in terms of processor. This phone is insanely fast, I mean really fast. The graphics on the games looks so stunning in the OLED screen.
Lots of people complain about the notch but it is barely noticeable after couple of days. You would simply not care after a while. Apple did a bad move by not including the headphone adapter in a 1k phone which is just really pathetic for a trillion dollar company.
I don't know where apple would take the next generation of iPhone from this design and I feel like the iPhone has matured to its point. And people would use their phone longer than before as the price has also increased much higher.
For a thousand dollar, iPhone XS is priced 200 higher that its worth but if you want a best phone which has great app store, a privacy focus close software and just great combination of hardware and software experience, it is the king of the HILL.
I would recommend this to a friend
Rated 5 out of 5 stars
Apple - iPhone XS 64GB - Gold
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone XS is essentailly the PERFECTED iPhone X. It’s display is beautiful. It’s bright (though I wish it was brighter) very vivid, bold, and sharp. The camera is outstanding and as usual, iOS is very smooth. The A12 chip dishes out almost unbeatable performance. It also packs a 5.8 inch screen (larger than the 5.5 inch of the plus model iPhones) into a much smaller body. If the XS Max is too big for you, this phone is still very excellent. It also starts out at only 64gb of storage. For me, 64 gigabytes is more than enough, but for other users they may need to get the 256 or 512gb version.
This review is from Apple - iPhone XS 64GB - Gold (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Everything I want in an iPhone!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My last iPhone was over 3 years ago, so I was due. The iPhone 10XS is perfect. More space, better battery, nice photos and very responsive!
I store everything in the cloud so transfer was simple. Put in my old Simm card and it all worked great.
I had to get use to no home button, but my swiping is getting better all the time.
Lucky for me, my 18 1/2 year old son has the same model and could show me some new moves!
I love that this is NOT too big, in fact just slightly larger than my old iPhone 6s. I am very happy.
This review is from Apple - iPhone XS 256GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Phone like no other
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Long time iPhone user here and never switched my phone for androids. Love the new sleek design on Xs, full screen is big enough to fit in my pockets so don’t really need max version. Camera is functioning a lot better than the previous generations. Only concern is that they didn’t make 128G so if you want to go for the middle ground this 256G is more than enough for storage.
This review is from Apple - iPhone XS 256GB - Gold (AT&T)
I would recommend this to a friend
Rated 4 out of 5 stars
Good upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from my 7 plus, the screen is awesome and the camera has been improved a lot. The phone is faster, face id work flawlessly and a slightly improved battery life.
This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Big change from iPhone 7, so far so good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently upgraded from an iPhone 7. I thought about getting an 8 but decided to take the step to the Xs. There are a few new things to get used to, but I'm getting there. The small increase in size makes a difference in carrying in your pocket but is not overwhelming. It's a little heavier and a bit more of a stretch to operate with one hand, but is worth it though for the larger screen size. Next is no home button, which takes a few days to get used to. The facial recognition works well. You don't really have to stare at the phone for it to know who you are. I'm not really sure if the operating system is that much faster than my previous device, but it's okay. The camera takes really nice photos. All in all, I'm glad I took the next step. Bonus: If you're a Total Tech Support member you receive around a 25 percent discount on AppleCare.