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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 7,901 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. It is fast, it has much better battery life in the previous generations, and the screen is incredibly readable. My only dislike is the loss of the fingerprint reader. This is because I wear a surgical mask, and Face ID does not work when I have it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no different than the iPhone 11 other than one less camera. The only thing I would change is the audio. I traded my Samsung Galaxy Note 8. When I watch videos without earbuds the audio seems a little weak. Other than that I love my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone! Awesome battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from iPhone 6+. Extremely happy with this purchase! Bought online & got my phone in a day 1/2. Activation was easy due to the automatic transfer from old phone to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone is still the most reliable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, IPhone May keep it simple, but in my mind they have perfected any and every phone they release. Their products are amazing and extremely reliable. Best Buy always has the best deals, so it makes it that much easier to get a product I love, while saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a perfect size smart phone (with iOS)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks and feels great, perfect size for my ape mitts, I suffered a year with the tiny X. Expensive, it was over 1500 dollars. Crazy, you can buy a MacBook Pro for that... In my case its worth the money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is a great choice is you are an apple person. I haven't had any issues with it. The screen size and resolution is impressive. It holds a charge really well, and recharges very quickly. Definitely recommend to others who are in the market for a new phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product but too pricey.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but too pricey. Store did not accept my old phone which made me have to contact Verizon how to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I would’ve waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same dang thing year after year! This is the same exact size of the plus which I love the screen is good nothing to spend 1300 on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Top iPhone is Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good phone. FaceID works quickly and was an easy transition from TouchID. the 6.5" screen is great to look at and the HDR performance through the compatible apps looks great! Battery life is above average and I easily get 5 to 7 hours of screen time. This thing will easily last the whole day for you. The price is the only thing that keeps this from being a 5 star review. As far as iPhones go, you know what you are getting and this delivers, but for $1300 after taxes, it leaves you wanting more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased iPhone X for my wife few months ago, gave it to my son and purchased this iPhone XS max for my wife as replacement.. my wife is using it to capture videos of my son during soccer games, they are much improved from prior phone. She loves it, and I love it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was hard getting use to not having a button but once I got use to swiping up I do not want to go back to a older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from Apple iPhone 6 Plus! Big difference all way around! At first I was not used not having a home button! Few weeks later I don't miss it ..Much Faster..New iOS is smooth !! The camera takes great pictures ..Only downside is the price but it's worth it to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for IPhone lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen. My voicemail is not working so. I plan to visit Best Buy for help.. The service is great at our Lincoln store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger screen area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can really appreciate the bigger screen area of the latest iPhone. You can watch videos comfortably without straining your eyes. Other features of this iPhone are always the best from Apple. I had been using iPhone ever since and satisfaction is always guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First IOS phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used android phones from the beginning, there was defenitely a learning curve to use an iPhone. Love the clarity of pictures and large amount of data. It was a lot heavier when I added the case and tempered glass protectors. I just need to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen. Same good ole iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. The screen size is great to consume media. Resolution is high and sharp. Overall performance is snappy. Handles many opened apps at once very well. The camera is another amazing feature. The photos taken look professional and videos are no joke either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great iPhone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone! I bought it when it first came out, and looking at tall the new iPhones now, it's essentially the same in terms of functionality. I'm still happy with this phone and still does exactly what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok not more more from my IPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an apple fan and must have the latest technology then go for it but If you’re already rocking an 8 or up and low on cash I’d wait. But if you balling out of control go for it and enjoy the new Animoji’s and all the other update iOS 12 has to offer techie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty expensive but if you have the extra funds, this is an amazing phone. The large screen is great for youtube and netflix. The picture quality from this camera is breath taking for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New I-phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 6s to a 10xs max Great full screen and easy to navigate Big Question Is it worth the money ? I would say no ....the slightly upgraded camera and Samsung style screen are great but $1,080 for a phone !! Should have waited but my 6s was acting up

    I would recommend this to a friend
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