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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great, for iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone for my fiance, who loves Apple phones. Have not had any complaints. The wireless charging is wildly convenient and truth be told, you won't even notice the notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic iPhone Greatness, lots of great new features. Battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know where to start. They are awesome make great devices. I even have Apple TV. All devices are what I need and more for multiple things. You will love any of their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, & the salesman made it a great experience. They explained the phone & moved everything from my old phone onto the new one. They then wiped my d phone clean. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just loves her phone we looked for the color she wanted but the only location that had it was best buy, we have always loved the oood service we have received at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPhone Remembers Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 71 years old, and I’m capable of forgetting things sometimes. Well this phone reminds me of everything, supplies me with helpful information and provides me with interesting info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was android fanboy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple finally kinda caught up with Android. I try Apple every couple years and sell it within a week as IOS always lacked. It’s much better and after 2 months now still loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from my 7+ primarily because of the improved camera... So far, I am pleased with the new XS+ and the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! The iPhone XS Max has exceeded all my expectations. And as always, so did the folks at Best Buy. Knowledgeable and friendly I will never go anywhere else. Natasha was superb!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone is same as other except no home button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the home button but this phone does not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the best iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you start using this iphone you cant go back to the old version the display makes the difference and camera is excelent. The baterie life is nice with the fast charging option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow what a phone..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did know what to gt at first and looked and looked then choose this and I am still learning how to use it and it is a little compilcated but i am learning how to use it ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face ID works perfectly every time. The phone is much faster than my previous iPhone and the battery lasts much longer. I really like the wireless charging. Simply a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with iPhones back in 2009 and switch to Samsung notes around 2014 and the switched back to iPhones in 2016. Apple has the best user interface and great quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Apple iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iphone I think its the best I phone ever made I love all the new things they have on it some thing I am still trying to figure out , all my friend are telling me they want one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great update to phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and the increased screen size helps you see more at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in an I Phone8 plus for this I phone XS Max. Really love it. Fast, easy to use. Nice extra large screen. The face recognition is so easy to use. Would recommend highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pretty impressed so far. Just changed over from android and This thing is awesome. I cant believe how much better the quality is.. gaming on a phone likenthis is crazy cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It felt too big at first honestly but im totally used to it now. So many features that I haven’t even explored yet but looking forward to it. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on the phone is insane and the A12 is very fast. I upgraded from the X for the bigger screen and would recommend it to anyone looking for the best phone on the market!

    I would recommend this to a friend
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