Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,901 reviews
  • Rated 5 out of 5 stars

    Best phone I’ve had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products and so far this latest phone model has far exceeded my expectations so many cool features and still learning them. I will continue to buy Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from an iphone 7 plus. Better display, better camera & features, happy with the changes. Only bad thing is the price, but thats the price of progress I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and I like the full size screen. Price maybe a little to much but upgrading from a iPhone 6 to iPhone max upgrade quality is great and noticeable lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was so easy to set up. Paired the 2 phones with no problems. Transferring data was equally as simple. Thoroughly love the facial recognition. Would highly recommend the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly with facial scan to log in seconds but miss the home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a brilliant color screen.The camera takes phenomenal pictures.The battery life is great it lasts the whole day without having to charge it.Amazing sound for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most advanced phone I have so far. Compared to my old iphone 6, this one has larger screen size, the extra battery life, and better clarity of the phone resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone xsMax 64GB Gold. AT&T

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. Love the Gold Backing. If you are great with an IPHONE YOU WILL HAVE NO PROBLEM. I have a lot to learn. I only gave A 3 for the reason above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved up so I could buy this, and yes it hurt when I lost an arm and a leg to pay for it, but I don’t regret it a bit! I absolutely love the phone and the screen is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the bigger size. Its a little bit harder to do texting with one hand.. but if you like watching videos on your phone then you will love this phone. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for my wife she had beef a Samsung user before but having grandchildren states away makes this great with FaceTime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone with best cameras.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this phone to replace bulky DSLR and it is working out fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More features and good price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this and I save $400 from Verizon. More features and good quality. Highly recommend who needs to change newer model but not breaking your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size, especially for books and movies

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend it to anyone!! Great phone!!! Would buy this one now, according to rumors iPhone 11 is going to be smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my iPhone 7 Plus for almost 2 years it feels good to have a new phone. It runs so smoothly but can be a tasks to learn a phone with no home button after having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rush Limbaugh is right again. He recommended this product and I bought it based upon that. It is much faster, easier to use and camera is much better. Battery life is improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the bigger the better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone XS Max! i couldn't be happier with making the switch over to iPhone. I really love the screen time feature also great for kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with the new iPhone and became obsessed with the gold color. Q was great with finding the exact iPhone I was looking for. She did not give up until I left happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was the prefect Xmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my son were looking around the whole PG County area for unlocked IPhones to upgrade to, and finally found Best buy, excellent sales person and perfect time to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as goft for daughter. She loves it but is ready for an upgrade at some point. No issues with thia phone at all.

    I would recommend this to a friend
Sponsored