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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,901 reviews
  • Rated 4 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone is a great update. Camera is so clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply enjoy using my phone, its got soo many features! My fav being the facial recognition that saves all your passwords so you dont have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPhone 6S before I got the IPhone XS Max and it is a huge upgrade that is worth it! I went to the Downey store and the staff was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of iPhones. Best camera EVER!!!! I always say this will be the last iPhone I buy for a while but they keep getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had (4) different IPhones along with other Apple products and have not been disappointed with their performance of features. JWashington

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Samsung, decided to switch to an iPhone. My whole family has I phones. Easy to use I won’t go back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to the IPhone11... and totally a better deal for me. Bests Buy is great and the deals are better than anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im enjoying my new device! i love the full screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this cell phone it's my first buy in best buy and I'm delighted with the customer service and the quality of their equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone XS Max thanks best buy for helping me get something I really needed and wanted for myself I’M upgrading from the iPhone 5C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a cell phone that will last a long time and will not give out on me, that’s what i have been looking for a long time, thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone . My son and my wife and me all very like it. I think I will buy two more when Christmas coming.l recommend everyone can own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Say what you want cause I don’t care if it’s not apple it’s inferior. I’ve had every iPhone and I love them. They do what I want them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone ever. I’m not leaving apple again after purchasing this phone. I halos have the iPad mini 4 and the iPad Pro 9.7! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the upgrade this phone gives me. Shattered my previous I Phone, glad to get this one at a very fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say....if you are a lover of all things Apple, you will surely love the latest version of the iPhone. No regrets, even at the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from an iPhone to the Google Pixel 2 XL and back to this. Very impressed and glad I made the switch back. Gold is truly the best color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple head!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone as it was time for an upgrade from my iphone 6plus.. love all the features!! I’m officially drunk off of the apple koolaid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is perfect and covers my needs and expectations, in fact, the size help to use all futures and commands. I always use apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between staying with Samsung or coming back to Apple. I. Am so glad I can back. I love the iPhone XSMax. It is exactly what I wanted.

    I would recommend this to a friend
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