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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 7,901 reviews
  • Rated 5 out of 5 stars

    iPhones XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I thought it would be too big but now that I have had it awhile I can’t imagine ever going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look, I love the space it has and I love how gorgeous and big it is! One of the best purchases I have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for daughter who is in college and uses it for her classes without having to use a desktop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone quickly as my prior phone the battery wasn’t holding the charge, I wish I did more research on the phone, I may not have purchased this one. It is not bad, just not as happy with this one as I have been with other iPhones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been missing the bigger device ever since switching from the 8 plus to the X. Xs max was everything I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone for its size and storage. I will now only buy iPhones from Best Buy. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XSMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with iPhone for about 10 years now, I don’t think I’ll ever go to another phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the latest / greatest iphone is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iphone ever! I love the facial recognition and the OLED display. it is also the fastest phone to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Phone would greatly recommend it ! Very good and beautiful camera .l used my upgrade and kept my old phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for those who who come from anything besides an iPhone X. Bit faster processor and bigger screen make it nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 Plus. I can’t believe how much has changed in between then and now. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate in cellphones. I seriously can’t think of a better product in every area. I’ll never have to update again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have all the bells and whistles of the galaxy s10 but it is a very good phone for what I wanted it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good apple phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone from apple again. Im team apple over android so I may be a little biased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a new user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughters first IPhone. Her children, sister, niece, nephews and even I are “Team IPhone”. Welcome aboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend both the Phillipsburg Best Buy for their amazing service as well as the new iPhone for its amazing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous phone/great pictures

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Apple customer for years. Just when I don’t think they can get better with their products, they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked around with 128 GB I-Phones for years. Never used 20GB. So decided to try the 64GB in the new MAX. Will see!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone user for 7 years now. Screen is crystal clear, functionality and user experience first class. Very happy overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Had it for a month now and no problems. This is my 4th iPhone and I will never switch to anything else.

    I would recommend this to a friend
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