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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,901 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It does the things I need. Emojis are better on iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XsMax is easy to use intuitive and fun to use. Plus beatiful design that easily fits into my pants pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its huge but i live all the storage i got with buying the 256 gb. So far no issues with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would take me a while to get adjusted to the new gestures but it was very easy. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone xs max is a great phone. Battery is outstanding coming from an iPhone 6s. New gestures are nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is better than I thought I like the carma and the clarity of the screen as well as the speaker clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my oldest daughter wanted this phone and to switch carriers. she loves it and the amount of memory it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trendy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone very quick technology that makes me navigate easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Still learning all the features. Love all the memory since I came from a 16gb 6s plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only store that had stock, and didn’t try to overcharge on the price. thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal iPhone fan but I LOVE this new XS Max. Fast, perfect pictures & bigger screen. Pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seriously isn't one thing I can complain about after all updates.. Love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to buy a prepaid phone and walked out with this.. I was hesitant to go back to Apple, glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Samsung galaxy edge before and loved the phone but this I phone is way better and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Background very clear and precise. Cons: Facetime volume go in and out makes it difficult to hear at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a little big compared to my I phone 7. But I’m getting used to it and it’s growing on me. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this phone. I have no complaints and would continue to buy apple products! Satisfied!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen with facial recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eyes aren't what they used to be so the big screen is a plus for me. Also like the facial recognition and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lives the phone. His only gripe is that Snapchat photos look grainy but that is a Snapchat issue not iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone's features are excellent from the camera to the face recognition. Battery life has definitely improved.

    I would recommend this to a friend
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