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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 7,901 reviews
  • Rated 5 out of 5 stars

    Easy transfer from old phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the I phone XS max got a great price on it No problems so far I alway use I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple fan for years and really like this iPhone. Works well with my other Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone to use especially if you’re going to be using the Animoji feature when on FaceTime with friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t an apple person but I’m hooked. Easy to use and connected seamlessly to the MacBook and AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the entire design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy phone the screen is big for all the videos you see and it’s just a beautiful phone in general

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of the iPhone I was unsure about giving up the home button, but I have been very happy with the Xs MAX.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the User friendly UI and speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous phone with all the latest and greatest features. However, it’s camera options are more limited than Samsung. I love the Samsung feature of the camera apps and also hate the fact that Apple charges for cloud storage where Android/Google is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I had an iPhone 6 Plus so this was a huge upgrade for me. The process was easy at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Was worried she would be uncomfortable using it. But she actually learned it quit quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great apple product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and its functions. We have always been apple users and this is another great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing does a lot of different things that the 8 does not do i love it. The color is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone... what else can I say? Works just like an iPhone should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using the Face ID. It evens saves passwords for you and you are able to login using Face ID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the image quality of the phone, very stylish, and all new functions in comparison to my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and a quick delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best price for the iPhone XS Max and got a $50 gift certificate on top of that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for an upgrade. Let’s see how long this goes without breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been an iPhone user for years and this phone is really convenient and nice full screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter Loves It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters 6S+ surpassed end of life when it comes to Apple devices, excessive battery drain, dark screens, etc due to releases for newer models. She loves this one, along with the airpods, and it shares with her mac book pro... Pricey for what Apple offers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded with iPhone XS Max and it’s very good deal with Verizon plan discounts. I love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because I wanted the trade in money for my Old phone. I love this phone! Best iPhone yet

    I would recommend this to a friend
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