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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,901 reviews
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using android phones for a long time and this phone is my first iPhone. The phone is good. It does what it needs to do, however there’s nothing great about it. Just an okay phone. Not worth $1,100.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone if you've never had a droid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my dislike for this phone was just a matter of getting used to it since I came from being a Droid user for many years. I've gotten used to navigating and using and the phone is fine....but Droids are a superior choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good items I will recommend 100% because it’s really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been only a few weeks but phone is amazing, everyday is a learning experience. 5 stars is not enough. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is amazing!! I tried to hold out until my 7plus was absolutely done. I regret not getting sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like to Have Nice Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to have a nice, fast, and newest iPhone to date then this is for you. If not, get a cheaper one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. So far no issues. Didn’t need to do anything higher so great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible advancement in phone/computer technology that launches new opportunities for businesses growth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone! Superior Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Get the 256 storage because 64 is nothing. lol The phone is gorgeous and has so many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother purchased this version, and it's beautiful I am considering buying this for myself in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 17yr old son He upgraded from 8+ Loves the phone The display is awesome and love the full screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, ugly edge color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that glass part of the phone looks more like a rose gold but when you compare it to a rose gold it’s a bit darker. The thing I didn’t like about this phone was the edge/side of the phone. When you get your finger prints on it, the sides look rusty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! I would recommend this to anyone that love electronic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone, and very thankful for the Best Buy for making the switch between phones so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the device on 9/21 and I absolutely love it! The size is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The screen is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, pictures quality is clear and perfect. I’ve always been a iPhone user and I was not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone out there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down, the best phone out there. yes it is expensive but still it's worth more than what it cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone XS great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Herring all the stuff about the phone I don’t regret getting it’s a great phone have no Complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that is not a home button. The full face of the phone is nice. just a lot of practical features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone meets all my expectations and is fun to use. I like the facial recognition which works well.

    I would recommend this to a friend
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