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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 7,901 reviews
  • Rated 5 out of 5 stars

    IPhone max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this phone would be too big for me-upgrades from a 7 plus and I love it. Camera is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade to my I-phone 7. This is only my second I-phone after switching from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of finding what you want on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhones. I thought I would hate not having a home button, but I actually like this better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge beautiful screen and amazing colors. The large memory let’s me store everything I need and want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to switch from android and I'm 100% very satisfied with my decision. Best phone ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to worry about space for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I have plenty of storage for all my photos. Would definitely recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves his iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple household so my son said it was a must that he had to have the new iPhone. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, but still not a drastic change from the previous. Battery life isn’t as good as Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That I bought a second phone for my wife! Our whole setup in our house is pretty much Apple now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be anymore happier with my iPhone XS Max purchase. The quality of the pictures are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples still the best. I’ve always owned iPhones. I work at Best Buy mobile and still won’t switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Fast, great camera and large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. He brags to his friends amd and family that he has the best phone in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to Christmas morning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the buy one get one free promotion. Should be a big upgrade from the current phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m happy but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice to know the iPhone 11 was coming out the week after I bought the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone. I bought for my mom. the product was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time Apple iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Upgraded from a 7 Plus and this is leaps and bounds a jump in tech. Great add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife! We’re iPhone people and will continue to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and functionality are awesome. If you like apple products, the new iphone XS Max is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a 6plus to a 8plus to xs10...Apple gets better each new phone I purchase.

    I would recommend this to a friend
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