Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,901 reviews
  • Rated 5 out of 5 stars

    Big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this phone. I upgraded from a 7. Big difference, in a good way though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my wifes iPhone 7 Plus. She loves it! No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a apple phone but this is by far my favorite of all the phones apple has made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone’s best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 5s to this newest iPhone model and I have to say iPhone really out did themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera and size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love a big phone and the size of the phone is perfect to me. the camera is also phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are always the best items. It’s so great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but I’m coming from a 6plus it’s taking a while to get used .. battery life is a issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the screen is and the new features that is on the phone as well as face recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android phone it was a learning experience. Not that I am use to it, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8t iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhones always easy to use, new OLED screen resolution is awesome, the camera is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son went crazy when I got him this phone !! As always great customer service from Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good screen, but the camera for snapchat doesnt match how the camera for the phone is set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my upgrade I’m so glad that I made this switch. It’s easy to use and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really like Max that phone is genius I Recommend it for my family and for my friends loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better upgrade. Takes some time to get used to the Face ID. But can’t find one thing that irks me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible phone and so powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it was so easy to pick up on many of the new functions and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going to BB to upgrade my phone. Was super easy and the staff was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is turning out to be a great phone. Very easy to get used to from a IPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for one young adult son. He loves the phone and all the features.

    I would recommend this to a friend
Sponsored