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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,901 reviews
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Upgraded from the 6S. Adapting to the new Face ID was easier than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids couldn't wait to get this new phone...they used their own money and have no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone brand new. I’ve had it for 2 years. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best iPhones I ever had.Great cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone totally worth the amount i payed for it! The overall performance is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone options are easy to use and getting the new phone and data transfer was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching from android to iphone, so far, not disappointed at all! Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love the ease of use. Best Buy staff wonderful in helping me learn how to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. We had to wait for some time for customer service but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even BETTER camera resolution,noise cancellation better, and not too big yet a step up from the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Bought this for my wife . Traded in old phone and got 290 dollar best buy gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPhone it works very well between the camera on it takes very good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as advertised! This phone met or exceeded all my expectations. Apple is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another iPhone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Apple learning curve but think I finally have a grasp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t over pay for new iphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find this iPhone XS Max get it! Don’t over pay for the new iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so many features but the one I am most impressed with at this point is the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super phone and response time in web searching. Pricey, but what the heck it is latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal for awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price . Good job Best Buy . Still a great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of optimistic about getting this phone but i don't regret it one bit "LOVE THIS PHONE"

    I would recommend this to a friend
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