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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 7,901 reviews
  • Rated 5 out of 5 stars

    Wife's Apple obsession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Loves her Apple products, so needless to say this new XMax exceeded her expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for your money. Nice big display and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only get better with each generation. Have always had peace with security and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my upgraded iphone. Always have been a apple fan and they didn't dissapointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UpGrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my IPhone and this is what I got from having the IPhone 10. I love it even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone ax’s Max in 2020 rules. Excellent value. Blows iPhone 11 away. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs Max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there anything you can say about an iPhone besides it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone so far. I have Owned a lot of iPhones and this one is by far the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the phone for a Christmas gift. I have tried it after activation the phone is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my daughter. She was very pleased she did an upgrade as a pre-order unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. It’s my first IPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Best Buy staff was great 2 explain and help with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phonw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent smart phone for me. It works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and help from the tech. The device is wonderful and it exceeds all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you’d expect this is the best iPhone yet. Everything is better than the X model of last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few iPhones in the past and this has to be the best by far. Big screen is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From previous iPhone models! Takes a while to get used to no home button but overall I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple xs max phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great quality and size. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with the iPhone XS Max, great resolution and the updates are just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as my eyes age I need readers. so much easier to read this screen. Face ID works way better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy gave the best service and this phone is great. very very happy

    I would recommend this to a friend
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