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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 7,901 reviews
  • Rated 5 out of 5 stars

    Time for the 12

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great phone , owned for two years now , is time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT INTO I PHONE BUT MY WIFE LOVES THEM, SHE ALWAYS LOOKING OUT FOR THE NEXT NEWER MODEL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my wife. She loves it. The price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It’s lije a handheld computer, big screen fits my needs and super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is product is exactly what I needed, and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite iPhone yet. So many features and no trouble thus far. Knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints, love the new phone. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a great device at a great price . Best Buy great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an excellent product... would definitely recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that i purchase XS Max at bestbuy. They gave me a good deal on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and very practical. Each model improves. It’s an iPhone. Enough said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iPhone xs max through Best buy and I must be admit it was an awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It’s top quality and does everything I need it to do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s all simply awesome I have two one mine one of my girl friend We both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just upgraded from my iPhone X. The new phone isn’t huge easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone second to none. I really like the bigger screen being I came from the iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung. Phone had so many problems. The rest of my family has iPhone. Great switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! The face recognition technology on this, the colors, speed - blew me away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my wife switch from Samsung to iPhone, she’s very pleased with the phone.

    I would recommend this to a friend
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