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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my latest new iphone and it's great! Big display and fast. Charges very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason iphones are popular. They work. Android OS is a fragmented steamy pile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Android for over 10 years, decided to change up, and no regrets!!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Exceeds expectations. Came from iPhobe SE, so this is quite the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my wife loves her new apple watch and cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn thanks to Best Buy. Way to go Best Buy you made it easy once again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is simply the best out there hands down shouldn’t buy no other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Huuuge bright, crystal clear screen and one of the best cameras on a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple iPhones in the past, but this is the best one yet! Amazing phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera is soooo good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery last longer, good to watch netflix on and takes wonderful pictures!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, great service !helped us get approved and walk out as a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its awesome. It’s an Apple product. They just get better all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its awesome. It’s an Apple product. They just get better all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this iPhone. Have been a droid user but this phone made me switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice piece of tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off upgrading right away but took the plunge and really like the new XS PLUS .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater camera, and awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera in this iPhone is awesome. Phones is a lot different from the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on the phone.i saved $350.00 really easy to use an learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an iPhone user and I enjoy this upgrade. They get better every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Apple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone one can get. Color Gold is uber and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 6Plus to Xs Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone now for about three full days and I am extremely happy with my decision to buy. My 6Plus was a bit slow and I can see the difference. The screen is beautiful to look at, the size is perfect, the pictures are amazing for a phone camera, Face ID has worked flawlessly so far including in dark rooms, this phone is water proof, and the 256gb of memory has finally allowed me to have everything I want in my phone. I highly recommend this phone if you need an upgrade. My only complaint for the price I paid for this phone is I wish the front camera was the same as the 12MP camera in the back. We all take selfies and I can see the loss in quality when compared to the back camera (though I can also see the vast improvement when compared to my 6Plus). Other than that I am extremely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, best iPhone yet!!!! Easy in and out as the customer service was great

    I would recommend this to a friend
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