Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and it was great to put it on 0 percent interest for 12 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my upgrade through best buy mobile very content. Love the new iPhone XS Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, moves from Android phone to IPhone as all family is not on IOS !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price! Best Buy made upgrading easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was nervous switching over from Android to IPhone. But I’m glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs super quick and smooth, improved battery life, and outstanding camera resolution. Face recognition is great enhancement, although, it functions well about 75% of time. Certainly an upgrade over previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST IPHONE I HAVE EVER HAD

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO COMPLAINTS. LOVE EVERYTHING ABOUT IT. DEFINITELY WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with phone but received wrong charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging cord for android in my Apple phone box. Enjoying phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device.. love enamojis.... would luv to upgrade other Devices and buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone love that it will take a while for me to use up my 512 gb. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was what I was looking for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for someone else so I really can't give it an accurate review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone ever made and I’ve ever owned that’s why I owned every iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the switch over from the Galaxy Note 8. Huge upgrade to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, one for each of my kids, and they both love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my granddaughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the portrait feature that is now available in selfie mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for simple yet fancy ppl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my phone . Switched from android and best decision I’ve ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone thank you again Best Buy I be back soon to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this iPhone. The facial recognition capabilities are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone, from the screen size to the new features.

    I would recommend this to a friend
Sponsored