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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 7,901 reviews
  • Rated 5 out of 5 stars

    Pucs are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about the facial recognition initially but am now a believer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and size. Great phone with lots of options to do things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, but very expensive product, I love the color (Gold)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an iPhone 6 to this. This upgrade is huge and phone runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 to 10 mas xs. So happy with the new upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love my Apple phones. Just keep a case on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of slow getting an associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once associate was available, he was very knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone was a 6 plus. As you expect this phone was a big upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first but the more I mess around with phone more I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter and upgraded mine and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone in years. Camera is much better than apple has ever had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 7+. Best phone yet. Does take a few days to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the full screen and the new added features to the iPhone XS Max!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the new phone and love it, it is a lot faster and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooollldddd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is much better in GOLD. This one does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Best Buy always has the best deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well and very put together I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded ohones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upgrades iPhones. We love Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upgrades iPhones. We love Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, navigate, and use. I am perfectly happy with this phone.

    I would recommend this to a friend
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